Jobgether·3 days ago
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista Customer Success Onboarding Junior based in Brazil.
This role is focused on ensuring a seamless and high-impact onboarding experience for healthcare professionals joining a leading digital health platform. You will act as a trusted guide for new clients, helping them adopt tools that improve patient management, scheduling, and overall practice efficiency. Through consultative onboarding sessions, you will translate product features into real value aligned with each customer’s daily reality. The position combines relationship management, analytical thinking, and proactive problem-solving to ensure strong product adoption from day one. You will manage an active portfolio of clients, identifying risks and opportunities throughout their onboarding journey. This is a highly interactive role within a fast-paced, mission-driven environment focused on improving healthcare experiences at scale.
You will be responsible for guiding new customers through onboarding, ensuring successful adoption of the platform while maintaining a high-quality and personalized experience.
You are a customer-focused professional with strong communication skills and the ability to manage multiple clients while ensuring a high-quality onboarding experience.