Accountabilities:

• Analyze student participation in online discussions and assessments and respond appropriately based on established training and guidance from the lead instructor.
• Support student communications and help address questions, concerns, and learning needs in a timely and professional manner.
• Escalate unique, complex, or sensitive student issues to the lead instructor when appropriate.
• Assist with grading and provide constructive, timely feedback to help students improve their academic performance.
• Monitor student engagement and recommend strategies to increase participation, motivation, and learning outcomes.
• Provide tutoring, live learning sessions, supplemental instruction, and other forms of student support as directed.
• Conduct proactive student outreach in partnership with the lead instructor.
• Help develop supplemental learning resources, including support documents, videos, job aids, and other instructional materials.
• Collaborate effectively with faculty, coaches, and learners while maintaining a student-focused approach.
• Perform additional duties and support activities as assigned.

Requirements:

• Master’s degree from a regionally accredited institution in Health Services Administration, Health Care Administration, Health Services Management, Health Science, Public Health, or a related health services administration discipline.
• Alternatively, an MBA with a concentration in Health Services Administration and at least 18 graduate semester credit hours in HSA may qualify.
• A doctorate in healthcare administration, health services administration, business administration with a healthcare administration concentration, medicine, or a related field is preferred.
• Previous teaching experience is required, with online teaching experience preferred.
• Professional experience in the relevant field of study is preferred and may be required depending on course credentialing requirements.
• Excellent written and verbal communication skills, with the ability to interact effectively with faculty, coaches, and learners.
• Strong relationship-building, customer service, problem-solving, and conflict-resolution abilities.
• Demonstrated time-management, organizational, attention-to-detail, initiative, and follow-through skills.
• Experience working effectively with diverse learning styles and student populations.
• Comfort using technology and digital tools to facilitate online learning and student engagement.
• Ability to communicate effectively across organizational levels and remain composed in stressful situations.
• Strong mental acuity and the ability to manage multiple priorities in a remote learning environment.
• Ability to access and manage information using computers and related technology.
• Ability to lift up to 25 pounds.
• Applicants must be authorized to work in the United States; visa sponsorship is not available for this position.
• Ability to maintain a professional, distraction-free home-office environment with reliable high-speed internet and appropriate workspace, equipment, and communication tools.

Benefits:

• Expected starting pay of $19.00 per hour.
• Published hourly pay range of $18.25–$27.75.
• Remote, part-time home-office work environment.
• Employees scheduled for 30+ hours per week may be eligible for comprehensive benefits.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Well-being incentives and wellness programs.
• Parental leave and paid time off.
• Certain paid holidays.
• Flexible spending and health savings accounts (FSA/HSA).
• 401(k) retirement benefits.
• Employee Stock Purchase Plan.
• Tuition assistance.
• Entertainment and retail discounts.
• Overtime eligibility for applicable non-exempt employees.
• An inclusive and collaborative environment focused on professional growth and meaningful contributions to student success.