This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Assistente de Processos Societários (Atendimento) based in Brazil.
This role offers the opportunity to support business processes while creating meaningful experiences for clients through efficient and personalized service.
You will be responsible for monitoring corporate processes, ensuring accurate execution, and helping clients navigate important business procedures.
The position combines customer relationship management, administrative organization, and knowledge of corporate documentation processes.
You will work closely with operational teams to ensure deadlines are met and clients receive clear guidance throughout their journey.
This is an ideal opportunity for someone who enjoys communication, organization, and contributing to continuous process improvement.
You will join a collaborative environment focused on professional growth, innovation, and delivering high-quality solutions.
Accountabilities:
As an Assistente de Processos Societários, you will support the management of corporate processes while maintaining strong communication with clients and internal teams. You will help ensure operational efficiency, regulatory compliance, and a positive customer experience throughout each stage of the process.
- Monitor and follow up on corporate legalization processes, ensuring requests progress according to deadlines and requirements.
- Provide customer support through phone, chat, and other communication channels.
- Act as a connection point between clients and operational teams, ensuring clear and effective communication.
- Keep clients updated on process status, pending requirements, and requests from regulatory authorities.
- Forward and track requests with operational teams to ensure timely resolution of demands.
- Answer client questions and provide guidance throughout the service journey.
- Support a high-quality customer experience, contributing to client satisfaction and retention.
- Identify opportunities to improve customer service processes and report situations that may impact the client experience.
- Maintain accurate records and support administrative activities related to corporate procedures.
Requirements:
The ideal candidate is organized, communicative, and interested in developing expertise in corporate processes and customer service. You should have basic knowledge of corporate procedures, attention to detail, and the ability to collaborate effectively with different stakeholders.
- Experience with customer service and client relationship management.
- Experience or basic knowledge of corporate processes and company registration procedures.
- Basic understanding of corporate legislation and related administrative requirements.
- Knowledge of procedures involving company opening, amendments, and closures.
- Familiarity with government platforms and systems such as commercial registries, tax authorities, and municipal systems.
- Basic knowledge of municipal registration processes and updates.
- Basic proficiency with Microsoft Office tools.
- Currently pursuing a degree in Accounting, Law, Business Administration, or related fields.
- Strong communication skills, organization, attention to detail, and a proactive approach to problem-solving.
Benefits:
- Remote work model with flexibility.
- Monthly benefits card allowance of R$700, available for personal use and maintained during vacation periods.
- Health insurance fully covered, with coparticipation only when used.
- Birthday Day Off.
- Access to Wellhub (Gympass) for fitness and wellness activities.
- Telepsychology support with free monthly consultations.
- Telenutrition support with free monthly consultations.
- Discounts on laboratory exams through partner networks.
- Discounts on generic and branded medications.
- Educational partnership opportunities for professional development.
- Career development program focused on growth and progression.
- Gamification program with rewards and recognition opportunities.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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