Associate Director - Project Management - Construction Administration

Accountabilities:

• Define and communicate departmental goals, standards, priorities, and strategic initiatives for construction administration in alignment with broader business objectives.
• Oversee construction administration delivery across assigned projects and client programs, ensuring quality, consistency, operational performance, and client satisfaction.
• Monitor departmental metrics, operational risks, and performance trends, providing recommendations and insights to senior leadership.
• Lead change management initiatives and establish a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Develop and implement construction administration policies, workflows, standards, and best practices covering site visits, field reporting, RFIs, submittals, change orders, punchlists, and record drawings.
• Establish QA/QC expectations for construction administration deliverables and ensure alignment with project scope and internal standards.
• Standardize coordination between design disciplines, external project partners, and contractors while strengthening integration between design and construction workflows.
• Manage, coach, mentor, and develop Senior Project Managers and Project Managers responsible for construction administration execution.
• Lead resource forecasting, staffing coordination, workload planning, succession planning, and organizational growth initiatives.
• Support hiring and performance management while developing leadership capabilities across the team.
• Contribute to departmental planning, budgeting, utilization, profitability, and operational coordination.
• Serve as a senior relationship owner for strategic and major clients, acting as an escalation point for construction-phase concerns and ensuring timely resolution.
• Support proposals, presentations, business development, and capability positioning within data center, mission-critical, and MEP consulting markets.
• Anticipate market and client needs and help evolve construction administration services accordingly.
• Champion construction management technology, including platforms such as Procore, as well as AI-enabled tools, analytics, and workflow automation.
• Use technology and data-driven insights to improve forecasting, documentation, reporting, quality control, and operational efficiency.
• Ensure technology solutions align with organizational requirements for data security, privacy, and operational integrity.

Requirements:

• Bachelor’s degree in mechanical, electrical, architectural, structural, industrial, or civil engineering, construction management, or a related discipline; alternatively, 12 additional years of relevant experience may substitute for the degree.
• At least 12 years of relevant industry experience, including a minimum of 5 years of onsite, field, or construction administration experience.
• At least 2 years of leadership or management experience with a demonstrated record of people leadership.
• Advanced knowledge of MEP, fire alarm, fire protection, and related construction trades.
• Strong knowledge of construction administration procedures, project management practices, construction materials and methods, and industry trends.
• Experience with mission-critical, data center, commercial, or similarly complex construction environments.
• Understanding of Method of Procedure (MOP) processes and work notifications.
• Demonstrated experience leading multiple project teams or client programs, including resource forecasting, staffing, workload management, and operational planning.
• Strong budget management, client relationship management, and program oversight capabilities.
• Experience using operational metrics and reporting to support strategic and day-to-day decision-making.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, PowerPoint, and Teams, as well as construction management platforms such as Procore.
• Ability to leverage AI and emerging technologies to streamline workflows, improve operational processes, and support innovation.
• Strong strategic problem-solving skills, with the ability to analyze complex business challenges and translate them into actionable solutions.
• Excellent communication and stakeholder-management skills, including the ability to engage executive leaders, employees, clients, contractors, and external partners.
• Ability to plan, prioritize, delegate, and manage competing demands across multiple teams and leadership levels.
• Comfortable working remotely with strong self-motivation, organization, proactive communication, and accountability.
• Ability to comply with applicable company, project, and site safety requirements.
• Willingness to travel up to approximately 25% across the United States, including periodic construction site visits.

Benefits:

• Comprehensive medical insurance options, including PPO-style plans and a high-deductible plan with HSA.
• Flexible Spending Accounts (FSA).
• Dental and vision insurance.
• Medical, dental, and vision coverage available for spouses/domestic partners and dependent children through age 26.
• 401(k) plan with company matching and a self-directed brokerage option.
• Paid time off, including additional paid time off during the final week of the year.
• Company-paid life insurance for employees and eligible dependents.
• Short- and long-term disability coverage and AD&D insurance.
• Professional development opportunities and tuition reimbursement.
• Professional licensing assistance.
• Paid parental leave after one year of employment.
• Fully remote work opportunity from anywhere in the United States.
• Up to approximately 25% business travel, including project-site visits.
• Competitive compensation, with actual pay determined by experience, knowledge, skills, abilities, and location.