This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Project Delivery Lead based in the United States.
This role is designed for someone who thrives in a fast-paced, customer-focused environment and enjoys guiding technical projects from kickoff to successful delivery. You will coordinate and manage smaller-scale customer onboarding and managed service transition projects, ensuring smooth execution across technical and non-technical stakeholders. Acting as the central point of contact, you will help translate customer needs into clear project plans, timelines, and deliverables. The position combines structured project coordination with hands-on client interaction and internal team collaboration. You will work closely with engineers, account teams, and onboarding specialists to ensure projects stay on track and meet defined success criteria. This is a strong entry point into project delivery leadership with opportunities to grow into larger, more complex project ownership.
Accountabilities:
- Lead and coordinate end-to-end delivery of customer onboarding and managed service transition projects, ensuring timelines, scope, and success criteria are clearly defined and achieved.
- Serve as the primary point of contact for customers and internal technical teams, facilitating communication, expectation setting, and progress tracking throughout the project lifecycle.
- Translate customer requirements into structured project plans, assigning tasks to engineering resources and ensuring accountability across all stakeholders.
- Monitor project execution using project management tools, ensuring updates, documentation, and reporting are accurate, timely, and accessible.
- Collaborate with account and onboarding teams to confirm scope, service inclusions, and financial or invoicing-related requirements.
- Manage project coordination tasks such as service order initiation, information requests, and conversion of orders into actionable project workflows.
- Support engineers and cross-functional teams in resolving blockers and maintaining momentum through clear communication and structured follow-up.
Requirements:
- 1–3+ years of experience in project coordination, project management, professional services, or customer delivery roles.
- Strong organizational skills with the ability to manage timelines, task tracking, and multiple stakeholders simultaneously.
- Excellent communication skills, both written and verbal, with the ability to interact confidently with technical and non-technical audiences.
- Basic understanding of IT concepts such as cloud computing, networking, cybersecurity, and disaster recovery.
- Familiarity with technologies such as Microsoft 365, Windows Server, Azure or other cloud environments, and networking fundamentals.
- Experience using project management tools such as Smartsheet, ServiceNow, or similar platforms is highly valued.
- Strong interpersonal skills, including teamwork, adaptability, conflict resolution, and a proactive attitude toward problem-solving.
- Project management certifications (PMP, CAPM, PRINCE2) are a plus but not required.
Benefits:
- Competitive base salary range of $50,000–$65,000 depending on experience and location
- Career growth opportunities with progression into senior project delivery and leadership roles
- Exposure to modern IT environments including cloud, cybersecurity, and managed services
- Training and development opportunities to build project management and technical delivery skills
- Collaborative and fast-paced work environment focused on learning and professional growth
- Opportunity to work closely with engineering, account management, and customer teams across diverse projects
- Inclusive and equal opportunity workplace with a strong focus on employee development.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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