Accountabilities:

In this role, you will be responsible for ensuring smooth execution of customer-facing projects while maintaining strong communication and alignment across all stakeholders:

• Serve as the primary customer liaison for assigned field projects, ensuring clear, consistent communication throughout the project lifecycle.
• Communicate project timelines, milestones, and updates to customers to ensure transparency and a positive customer experience.
• Partner closely with Customer Success Managers and Sales teams to align on account strategy, customer engagement, and project priorities.
• Coordinate with internal project managers, operations teams, and third-party contractors to support timely execution and issue resolution.
• Lead or participate in customer meetings, including interactions with executives, directors, and site-level stakeholders.
• Produce and deliver customer-facing reports summarizing project status, milestones, risks, and progress updates.
• Maintain strong internal alignment across Sales, Customer Success, and Operations to ensure seamless project delivery across multiple workstreams.
• Develop expertise in internal project workflows across energy solutions including HVAC, refrigeration, lighting, kitchen ventilation, and renewable systems.

Requirements:

The ideal candidate is highly organized, communicative, and comfortable managing multiple stakeholders in a technical project environment:

• 2–5 years of experience in project management, customer engagement, operations, or a related coordination role.
• Bachelor’s degree in Business, Engineering, Operations, or related field preferred, or equivalent relevant experience.
• Strong communication skills, both written and verbal, with the ability to engage effectively with technical teams and senior stakeholders.
• Proven ability to manage multiple projects simultaneously while maintaining accuracy, structure, and attention to detail.
• Experience working with CRM or project management systems to track progress and manage workflows.
• Strong problem-solving mindset with the ability to adapt quickly in a fast-paced, dynamic environment.
• Ability to work independently in a remote setting while maintaining strong collaboration across distributed teams.
• PMP certification or exposure to formal project management methodologies is a plus.

Benefits:

• Competitive compensation package ranging from $65,000 – $80,000 USD, based on experience and location
• Full benefits package including medical, dental, vision, life, and disability insurance
• 401(k) retirement savings plan
• Remote-friendly work environment with flexibility and autonomy
• Career advancement opportunities in a rapidly growing organization
• Exposure to impactful sustainability and energy efficiency projects
• Collaborative and mission-driven team culture focused on positive environmental change
• Opportunity to work across diverse industries including retail, hospitality, and healthcare facilities.