Automated Affidavit Representative

Accountabilities

• Monitor automated affidavit workflows from generation through completion, identifying affidavits that require manual intervention and taking appropriate action.
• Review affidavits for accuracy, completeness, consistency, and compliance before completion.
• Serve as an authorized affidavit signer and support electronic notarization processes as required.
• Research state, jurisdiction, publication, signing, and notarization requirements, assessing their impact on existing workflows, templates, and processes.
• Identify potential compliance gaps, unclear requirements, missing information, processing errors, and workflow failures, resolving issues independently when appropriate and escalating higher-risk matters.
• Partner with internal teams to incorporate confirmed requirements into affidavit templates, documentation, standard operating procedures, and automated workflows.
• Manage affidavit queues according to deadlines, urgency, volume, and service-level expectations.
• Maintain accurate compliance documentation and operational resources as requirements evolve.
• Identify recurring issues, manual work, and opportunities to improve process accuracy, efficiency, scalability, and automation.
• Progress toward independently managing standard affidavit responsibilities within the first 30 days, owning routine workflows and compliance research by day 60, and handling more complex exceptions and process improvements by day 90.

Requirements

• Exceptional attention to detail, with the ability to identify errors, inconsistencies, missing information, and potential compliance concerns.
• Strong research and analytical skills, including the ability to interpret requirements and translate findings into clear, actionable operational processes.
• Experience working in a technology or SaaS environment; experience in compliance, legal operations, regulatory research, document processing, or a related field is highly valued.
• Strong organization and time-management skills, with the ability to manage high-volume workflows, competing priorities, and strict deadlines.
• Sound judgment and the ability to investigate issues independently, recognize when something does not look right, and escalate appropriately.
• Strong written communication and documentation skills, with the ability to maintain clear procedures and knowledge resources.
• Comfortable learning and navigating multiple systems, automated workflows, and operational tools.
• Ability to work independently, take ownership of assigned responsibilities, and consistently meet service-level expectations.
• Comfortable serving as an authorized affidavit signer on behalf of the partner company.
• Experience with affidavits, notarization, legal notices, legal documents, state-specific requirements, electronic notarization, or Remote Online Notarization is a plus.
• Experience in high-volume document processing, compliance documentation, standard operating procedures, or process improvement is advantageous.
• Notary experience and familiarity with identifying automation opportunities are additional advantages.

Benefits

• Competitive salary of $55,000–$62,000, based on experience.
• Equity participation.
• 401(k) plan with employer match.
• Health, dental, and vision insurance.
• Life insurance and short- and long-term disability coverage.
• Flexible paid time off.
• Fully remote work environment for U.S.-based employees.
• Opportunity to contribute to a mission-driven technology environment while helping improve the accuracy, efficiency, and scalability of public-information workflows.