This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual TRC Service Technician based in Canada.
This role is designed for experienced automotive professionals who want to transition their hands-on mechanical expertise into a remote, advisory-based technical environment.
You will leverage your deep knowledge of automotive or truck repair to evaluate repair recommendations, ensure technical accuracy, and support cost-effective maintenance decisions.
The position plays a key role in maintaining quality, fairness, and consistency across vehicle service and repair assessments.
You will collaborate closely with internal teams in a fast-paced call center setting, providing trusted technical guidance grounded in real workshop experience.
This is a fully remote opportunity that allows you to stay connected to the automotive industry while working in a structured, performance-driven environment.
The role combines technical problem-solving, communication, and operational support, with a strong focus on service quality and customer outcomes.
Accountabilities:
- Provide technical support based on real-world automotive or truck mechanical experience to internal teams and service stakeholders.
- Evaluate repair recommendations to assess necessity, accuracy, scope, and alignment with industry standards.
- Ensure maintenance and repair work is appropriately justified, executed, and fairly priced through detailed technical review.
- Identify cost-saving opportunities and negotiate or challenge repair requirements when appropriate, documenting all savings and outcomes.
- Verify that preventative maintenance schedules are technically sound and consistently applied.
- Maintain performance metrics and contribute to operational efficiency and service quality standards.
- Support team collaboration, professionalism, and adaptability within a remote, high-volume service environment.
Requirements:
- Bilingual proficiency in English and French.
- Valid mechanic license (310S or 310T required).
- Minimum of 5+ years of hands-on experience in automotive or truck repair.
- Previous experience in a contact center or customer support environment (asset).
- Post-secondary education in automotive technology or a related field (asset).
- Strong proficiency in MS Office tools, including Outlook, Word, Excel, and PowerPoint.
- ASE certification or willingness to obtain it within a defined timeline.
- Strong communication skills, professionalism, and ability to stay solution-focused under pressure in a remote setting.
Benefits:
- Competitive annual salary ranging from $60,080 to $85,610 CAD.
- Performance-based compensation structure.
- Comprehensive health, dental, and life insurance coverage.
- Group RRSP retirement savings plan.
- 100% tuition reimbursement based on academic performance criteria.
- Structured training and professional development opportunities.
- Fully remote work environment with schedule flexibility within operational hours.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
