This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Billing and Operations Assistant based in the United States.
This role sits at the core of billing and operational support within a fast-paced legal environment, ensuring the accuracy, timeliness, and compliance of the full revenue cycle. The position plays a key part in supporting attorneys and leadership by managing billing workflows, invoice processing, and client billing platforms. You will help maintain smooth financial operations by coordinating pre-bills, final invoices, and e-billing submissions across multiple client requirements. The role also involves troubleshooting rejected invoices, supporting appeals, and ensuring alignment with billing guidelines and insurance-related processes. In addition, you will collaborate closely with internal teams on accounts receivable, conflicts checks, and operational updates within billing systems. This is a detail-driven position ideal for someone who thrives in structured yet high-volume environments and enjoys contributing to efficient legal operations.
Accountabilities:
- Assist in managing the full legal billing and revenue cycle, including matter setup, pre-bill creation, invoice revisions, finalization, and distribution in compliance with client billing guidelines.
- Submit invoices through various client platforms such as e-billing systems, email, or other designated channels, ensuring accuracy and timely delivery.
- Monitor and resolve rejected invoices by coordinating with attorneys, leadership, and insurance-related contacts to address billing discrepancies.
- Support appeals processes for invoice reductions, including drafting supporting documentation and communicating with internal stakeholders.
- Maintain and update billing systems, including timekeeper rates, client billing platforms, and e-billing configurations as required.
- Execute write-offs and adjustments in billing systems while tracking trends and communicating issues to leadership.
- Assist with accounts receivable initiatives, conflicts checks, onboarding/offboarding processes, and ad hoc operational projects as assigned.
Requirements:
- High school diploma or GED required; associate’s or higher degree preferred.
- 2–10 years of experience in a legal environment, with 1–3 years of billing experience preferred.
- Prior experience in an insurance defense law firm is considered an advantage.
- Strong proficiency in Microsoft Office 365, Excel, ProLaw, and electronic document management systems.
- Excellent organizational skills with the ability to manage multiple priorities in a high-volume, deadline-driven environment.
- Strong attention to detail, accuracy, and ability to follow complex billing guidelines.
- Effective communication skills with the ability to collaborate across legal, finance, and administrative teams.
- Self-motivated, proactive, and comfortable working both independently and as part of a team.
Benefits:
- Competitive salary range of $35,000–$70,000 depending on experience and qualifications.
- Comprehensive medical, dental, and vision insurance.
- Matching 401(k) retirement plan.
- Paid time off and work-life balance support.
- Mentorship opportunities and collaborative work environment.
- Fully remote arrangement within the United States, with proximity required to a regional office (within 75 miles).
- Opportunities to work on diverse legal billing and operational projects.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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