Accountabilities:

The Risk Operations Specialist will support operational monitoring, investigation, and reporting activities to help identify and mitigate account risks. Key responsibilities include:

• Support reporting activities and monitor key metrics and Key Risk Indicators (KRIs) across products and operational areas.
• Review assigned account cases to assess account legitimacy, user identity, risk levels, and determine appropriate restriction or dismissal actions.
• Investigate account activity to identify abnormal patterns and potential suspicious transactions.
• Monitor risk cases and reports to detect trends, escalating relevant insights to management teams.
• Contact account holders when necessary to verify activity and reduce potential losses.
• Support ongoing improvements to risk monitoring processes and operational workflows.
• Manage multiple queues and tasks efficiently while maintaining accuracy and attention to detail.
• Use data analysis and operational tools to support risk decisions and investigations.

Requirements:

The ideal candidate is a motivated student or recent graduate with strong analytical skills and an interest in risk operations, data, and emerging technologies. Required qualifications include:

• Currently pursuing or recently completed an undergraduate degree in a quantitative discipline such as Mathematics, Statistics, Actuarial Sciences, Computer Science, Engineering, or Life Sciences.
• Strong analytical thinking and the ability to make informed decisions based on research and available data.
• Ability to manage multiple priorities, work across different queues, and maintain a strong sense of ownership.
• Interest in risk management, fraud prevention, digital assets, or financial technology.
• Ability to quickly learn and adapt to new software tools and technologies.
• Strong attention to detail and ability to follow operational procedures.
• Experience in a Risk Operations role is considered a plus.
• Knowledge or experience with SQL, Datawind, data analysis, or database tools is a plus.
• Knowledge or experience in cryptography or blockchain technology is beneficial.
• Strong communication skills and ability to collaborate in a global remote environment.

Benefits:

• Opportunity to gain hands-on experience in the rapidly growing Web3 and digital asset industry.
• Exposure to global operations and collaboration with international teams.
• Remote-first work environment with flexible working arrangements.
• Opportunity to develop technical, analytical, and operational skills.
• Learning and career development opportunities within a fast-growing technology ecosystem.
• Chance to contribute to challenging projects with real business impact.
• Competitive salary and benefits package.
• Inclusive and diverse workplace culture with opportunities for professional growth.