Business Operations Associate

Accountabilities

• Manage contracts, subcontracts, statements of work, amendments, signatures, and repository updates, including tracking renewals, key dates, and deliverables.
• Monitor state registrations, certifications, insurance renewals, and vendor onboarding requirements, proactively flagging upcoming deadlines and potential issues.
• Support proposal and RFP submissions by assembling required forms, attachments, documentation, and compliance checklists.
• Coordinate hiring operations, including interview scheduling, candidate communications, applicant records, onboarding, and offboarding logistics.
• Plan and coordinate logistics for convenings, cohort sessions, team retreats, and client meetings, including venues, accommodations, catering, materials, and on-site support.
• Maintain project trackers, internal dashboards, and action-item follow-ups to ensure priorities progress across teams without repeated reminders.
• Prepare polished decks, memos, spreadsheets, and other internal or client-facing materials.
• Leverage AI tools to improve efficiency, strengthen recurring processes, and produce high-quality drafts while applying sound judgment and verification.
• Partner directly with leadership on special projects and evolving organizational priorities.

Requirements

• Bachelor’s degree and/or 3–5 years of experience in operations, business administration, project coordination, or a related field.
• Demonstrated ability to take ownership of tasks and consistently bring work through to a complete, high-quality outcome.
• Exceptional organizational skills and attention to detail, particularly when managing documents, dates, numbers, and multiple workflows.
• Proactive, self-directed mindset with the ability to identify what needs to happen and act without waiting for instructions.
• Strong accountability, judgment, prioritization, and time-management skills in a fast-paced and changing environment.
• Excellent written communication skills and the ability to produce clear, polished first drafts.
• Ability to handle confidential personnel, client, and organizational information with discretion.
• Regular experience using AI tools to improve productivity and strengthen work quality, with the judgment to validate outputs when necessary.
• Proficiency with PowerPoint, Excel, and Google Workspace.
• Experience with contract administration, compliance tracking, or vendor coordination is preferred.
• Familiarity with the K–12 education landscape is a plus.
• Strong collaboration skills and the ability to work effectively with leadership and cross-functional teams.

Benefits

• Competitive salary of $65,000–$80,000, depending on prior experience.
• Comprehensive benefits package.
• Fully remote work environment.
• Full-time employment opportunity.
• Opportunities to work closely with organizational leadership and contribute to operational strategy.
• Broad exposure to contracts, business development, hiring, events, compliance, and organizational operations.
• Opportunities for professional growth within a growing organization.
• Travel several times per year for team retreats, client convenings, and cohort events.