This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Systems Architect in South Africa.
This role sits at the intersection of systems architecture, automation, and AI-driven product innovation within a fast-growing digital marketing environment. You will be responsible for designing and implementing scalable operational systems that transform how the organization delivers services and manages workflows. Acting as both a builder and strategic thinker, you will architect advanced ClickUp ecosystems, develop AI-powered automation, and integrate multiple tools into seamless, intelligent workflows. The position also plays a key role in shaping the transition from service-based operations to a product-led SaaS model. You will collaborate closely with leadership to translate abstract ideas into structured, functional systems that improve efficiency and scalability. This is a highly hands-on role where experimentation, rapid prototyping, and continuous optimization are central. It is ideal for someone who thrives in dynamic environments and enjoys building from zero to one.
Accountabilities:
- Design and implement AI-driven workflows and intelligent agents to automate internal operations and service delivery processes.
- Build, manage, and continuously optimize advanced ClickUp systems, including dashboards, automations, templates, and structured workflows.
- Architect scalable project management and operational systems tailored to agency needs and future SaaS transformation.
- Integrate APIs and automation platforms (e.g., Zapier, Make, Airtable, and AI tools) to connect business systems and reduce manual work.
- Collaborate with leadership to conceptualize, prototype, and evolve internal tools into potential SaaS products.
- Rapidly test and iterate system and product ideas using agile, experimental “build-first” approaches.
- Document systems, workflows, and processes to ensure scalability, adoption, and operational consistency across teams.
Requirements:
- 3+ years of experience in systems building, automation, or technical operations roles, ideally within digital environments.
- Strong expertise in ClickUp, including complex workflow design, automation, and system architecture implementation.
- Hands-on experience with automation tools such as Zapier, Make, Airtable, or similar platforms.
- Solid understanding of AI tools, APIs, and agent-based automation systems.
- Experience or strong interest in SaaS product development and systems-to-product transformation.
- Strong problem-solving abilities with a systems-thinking mindset and high attention to scalability.
- Ability to independently take ideas from concept to execution with minimal supervision.
- Prior experience in digital marketing agencies is highly advantageous.
Benefits:
- Fully remote role with flexible working arrangements across global locations.
- Competitive USD-based salary aligned with skills and experience.
- Opportunity to work at the forefront of AI, automation, and SaaS innovation.
- Exposure to high-impact projects transforming agency operations into scalable product systems.
- Collaborative, fast-paced environment that encourages experimentation and ownership.
- Opportunity to shape core infrastructure and influence strategic business direction.
- Work schedule aligned with US time zones and public holidays.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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