This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CargoWise Global Operations Systems Program Director based in India.
This role sits at the heart of a large-scale global transformation program, driving the re-implementation and harmonization of core operational platforms across a complex international environment. You will lead end-to-end delivery of enterprise systems programs, shaping a standardized and scalable operating model across multiple countries and business units. The role requires strong leadership across operations, IT, and finance stakeholders, with a clear focus on delivering measurable business outcomes. You will oversee the convergence of key platforms, including CargoWise and related systems, ensuring alignment between technology, processes, and business strategy. This is a high-impact leadership position where decisions directly influence global efficiency, service quality, and operational consistency. You will operate in a fast-paced, matrixed organization, balancing global standardization with local execution needs. The environment demands strong governance, strategic thinking, and the ability to drive large-scale change at enterprise level.
Accountabilities:
- Own end-to-end delivery of global operations systems programs, ensuring successful implementation across operations, IT, finance, and market units.
- Define and drive a standardized global operating model, including L4 processes, SOPs, KPIs, and governance frameworks.
- Lead the re-implementation and optimization of core platforms such as CargoWise, ensuring proper sequencing, rollout strategy, and legacy system transition.
- Champion automation, digital transformation, and AI-driven process optimization to improve operational efficiency and scalability.
- Establish governance structures, steering committees, and decision-making frameworks for program execution and risk management.
- Manage cross-functional dependencies, escalations, and program risks while ensuring alignment with executive leadership.
- Oversee change management, training, and adoption strategies to ensure successful global rollout and user readiness.
- Coordinate with technology partners and vendors to ensure delivery quality, accountability, and alignment with contractual expectations.
Requirements:
- Bachelor’s or Master’s degree in Engineering, IT, or a related discipline.
- 10+ years of experience leading large-scale system implementation or enterprise transformation programs.
- Proven experience managing multi-country teams and complex global stakeholders.
- Strong background in process improvement, system implementation, and operational transformation initiatives.
- Experience working across logistics, supply chain, or similar global operational environments is highly desirable.
- Deep understanding of enterprise platforms such as CargoWise or comparable systems.
- Strong leadership, influencing, and stakeholder management capabilities at executive level.
- Ability to operate in a transformation-focused environment, driving outcomes over outputs.
Benefits:
- Flexible working arrangements, including remote and hybrid options depending on role requirements.
- Exposure to large-scale global transformation programs with high strategic impact.
- Competitive compensation and comprehensive benefits package.
- Health and wellness coverage including private medical care options.
- Life and disability insurance programs and financial wellbeing support.
- Strong learning culture with leadership development and career progression opportunities.
- Inclusive, global work environment with emphasis on collaboration and diversity.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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