This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Catering Sales Coordinator based in the United States.
As a Catering Sales Coordinator, you will play a key role in supporting the growth of a dynamic catering business by managing customer inquiries, coordinating orders, and helping convert sales opportunities into exceptional guest experiences. Working in a fully remote environment, you'll collaborate closely with sales and restaurant teams to ensure every catering order is handled accurately and efficiently from initial inquiry through fulfillment. This role combines customer service, sales support, and operational coordination, making it ideal for someone who enjoys building relationships, staying organized, and delivering outstanding service. If you thrive in a fast-paced environment and have a passion for hospitality, this is an excellent opportunity to contribute to business growth while creating memorable customer experiences.
Accountabilities
- Support daily catering sales efforts by identifying new leads, assisting with prospecting activities, and following up on potential business opportunities.
- Respond promptly to inbound catering inquiries and help guide customers from initial interest to confirmed orders.
- Maintain accurate catering orders, customer records, and lead information across internal systems and dashboards.
- Coordinate with restaurant teams to confirm order details, scheduling, menu selections, delivery or pickup logistics, and payment information.
- Monitor upcoming catering orders, proactively communicate updates, and ensure smooth execution across all stakeholders.
- Build and maintain strong customer relationships through timely communication and post-order follow-up.
- Identify opportunities for repeat business and contribute to customer retention initiatives.
- Provide administrative and operational support to the catering sales team while ensuring accuracy, responsiveness, and excellent customer service.
Requirements
- High school diploma or equivalent required.
- At least 1 year of experience in hospitality, catering, restaurant operations, customer service, or sales support.
- Previous catering or restaurant industry experience is preferred.
- Interest or experience in sales, lead generation, or business development.
- Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
- Excellent written and verbal communication skills with a professional and customer-focused approach.
- Experience using ordering systems, CRM platforms, dashboards, or similar business tools.
- High attention to detail, accuracy, and follow-through.
- Self-motivated with the ability to work independently in a remote environment while collaborating effectively with cross-functional teams.
- Reliable internet connection and ability to maintain consistent communication during business hours.
Benefits
- Competitive hourly pay ranging from $21.63 to $24.04.
- Tiered commission opportunity ranging from 2% to 5% based on generated and fulfilled sales.
- Fully remote position within the United States.
- Flexible paid time off.
- Medical, dental, and vision insurance.
- 401(k) plan and employee stock purchase discounts.
- Paid parental leave, including maternity, paternity, adoption, and surrogacy benefits.
- Monthly technology stipend.
- Scholarship opportunities and professional development support.
- Employee resource groups that promote inclusion, networking, and career growth.
- Additional employee discounts and wellness programs.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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