Accountabilities:

The Clinical Forms Completion Specialist is responsible for managing disability and leave documentation workflows while ensuring accuracy, compliance, and a high level of service for patients and healthcare partners. Key responsibilities include:

• Manage and complete assigned disability paperwork cases by collecting and reviewing relevant medical information.
• Communicate with healthcare providers and medical professionals to obtain required documentation for disability and leave requests.
• Evaluate medical information to ensure eligibility details are accurately reflected in completed forms.
• Enter and maintain request information within internal systems to support documentation and processing workflows.
• Coordinate return-to-work transitions, including tracking restrictions and required workplace accommodations.
• Respond to patient and representative inquiries through email and phone regarding Disability and FMLA paperwork.
• Complete FMLA and disability forms using established guidelines and specialty-specific documentation requirements.
• Ensure compliance with HIPAA regulations, privacy standards, and confidentiality requirements when handling protected health information.
• Verify patient information using appropriate identifiers to maintain data accuracy and security.
• Provide professional, patient-focused support throughout the documentation process.
• Ensure completed forms are processed within established turnaround times.
• Independently manage assigned workloads while maintaining quality, accountability, and attention to detail.

Requirements:

The ideal candidate has healthcare administrative experience, strong communication abilities, and the ability to manage sensitive medical information with accuracy and discretion. Required qualifications and skills include:

• Previous medical office experience is required.
• Experience as a Licensed Practical Nurse (LPN), Certified Nursing Assistant (CNA), Medical Assistant, or similar healthcare certification is preferred.
• Experience working with electronic medical records (EMR) systems is preferred.
• Strong written and verbal communication skills with the ability to interact professionally with patients and healthcare providers.
• Excellent attention to detail and the ability to review complex documentation accurately.
• Customer-focused mindset with a professional and empathetic approach.
• Strong organizational skills and the ability to manage multiple priorities independently.
• Ability to work effectively in a remote environment with strong self-management skills.
• Proficiency with Windows-based systems and common workplace technology tools.
• Ability to complete tasks efficiently while maintaining accuracy and compliance.
• Understanding of HIPAA requirements and commitment to protecting confidential healthcare information.

Benefits:

• Competitive hourly compensation ranging from $17.00 to $21.00 per hour, based on experience.
• Full-time remote work opportunity.
• Opportunity to contribute to innovative healthcare technology solutions.
• Work in a role that directly supports patients and healthcare organizations.
• Professional environment focused on accuracy, service, and operational excellence.
• Opportunity to develop healthcare information management expertise.
• Training and support to help you succeed in the role.