This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Clinical Payments Associate based in Netherlands.
This entry-level role offers a unique opportunity to start a career in clinical research operations within a global, fast-paced environment. You will support clinical payment processes that ensure accurate and timely financial transactions between research sites, sponsors, and internal teams. The role combines administrative precision with cross-functional coordination, giving you exposure to clinical trial financial workflows and operational systems. You will handle incoming queries, maintain critical records, and contribute to the smooth execution of payment-related activities. Depending on business needs, you may also support system migrations and study reconciliation initiatives, gaining insight into large-scale operational projects. This is an ideal position for detail-oriented individuals eager to grow within the clinical research and healthcare industry.
Accountabilities:
- Monitor, triage, and assign incoming tickets and emails in tracking systems such as Jira to the appropriate team members
- Respond to general inquiries from clinical sites, sponsors, and internal stakeholders regarding payment status, remittances, and system access
- Prepare and distribute payment confirmations and remittance documentation in a timely and accurate manner
- Maintain and update trackers, logs, and documentation to ensure accurate record-keeping of all payment-related activities
- Support day-to-day administrative operations within the Clinical Payments team, ensuring workflow consistency and organization
- Assist in system migration and study reconciliation activities by preparing data, maintaining checklists, and supporting structured execution tasks
- Track outstanding actions, follow-ups, and communications during migration or reconciliation processes
- Escalate discrepancies, risks, or unresolved issues to senior team members for review and resolution
Requirements:
- Strong written and verbal communication skills in English
- High attention to detail and strong organizational abilities
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines
- Proficiency in Microsoft Office tools, particularly Excel, Outlook, and Word
- Familiarity with ticketing systems such as Jira is an advantage
- Team-oriented mindset with a proactive, problem-solving approach
- Bachelor’s degree in Life Sciences, Business, Finance, or a related field
- No prior industry experience required; internships or administrative experience considered a plus
- Interest in clinical research, healthcare operations, or financial processes
Benefits:
- Entry into the clinical research industry within a global, mission-driven organization
- Structured onboarding and exposure to clinical trial payment operations and financial workflows
- Opportunities to support international projects, including system migrations and reconciliations
- Collaborative and inclusive work environment with strong team support
- Professional development opportunities and potential career progression based on competency and performance
- Competitive compensation package aligned with entry-level roles in the Netherlands
- Hybrid or flexible working arrangements depending on team setup
- Inclusive workplace culture focused on learning, growth, and diversity
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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