Accountabilities:

• Manage complex commercial construction defect claims, ensuring accurate evaluation, documentation, and resolution throughout the claim lifecycle.
• Identify construction defect claim exposures and establish appropriate reserves based on claim complexity, liability, and potential outcomes.
• Analyze insurance coverage issues, contractual obligations, and opportunities for risk transfer.
• Conduct and oversee thorough investigations into underlying facts, liability considerations, damages, and claim circumstances.
• Coordinate the selection and management of experts, consultants, and legal counsel when required.
• Develop effective claim resolution strategies, including negotiation approaches, litigation management, and settlement recommendations.
• Communicate claim exposures, risks, and resolution strategies clearly with internal stakeholders and external partners.
• Build strong working relationships with insured parties, attorneys, experts, and other claim-related stakeholders.
• Apply technical claims expertise and legal knowledge to make informed decisions and achieve favorable outcomes.
• Participate in mediations, trials, and related meetings as needed, including occasional travel requirements.
• Maintain accurate claim records and perform additional responsibilities aligned with business needs.

Requirements:

• Minimum of 7 years of experience managing or litigating complex construction defect commercial liability claims.
• Strong knowledge of commercial insurance claims processes, construction defect matters, liability assessment, and legal principles.
• Demonstrated ability to investigate complex claims, evaluate coverage issues, and develop resolution strategies.
• Strong negotiation skills with the ability to influence outcomes while maintaining productive relationships.
• Excellent verbal and written communication skills, with the ability to present complex claim information clearly.
• Strong analytical, organizational, and problem-solving abilities with attention to detail.
• Ability to manage multiple priorities and adapt effectively to changing situations and business requirements.
• Strong computer skills and experience working with digital claims management systems.
• Ability to collaborate effectively with internal teams and external stakeholders at all levels.
• Active adjuster license in the applicable home state is preferred.
• CPCU designation, AIC certification, or similar professional insurance credentials are preferred.

Benefits:

• Competitive compensation package.
• Medical and dental insurance plans.
• Life insurance coverage, including eligible spouse and dependent coverage.
• Health Care Flexible Spending Account and Dependent Care benefits.
• 401(k) savings plan.
• Paid time off.
• Career advancement and professional development opportunities.
• Flexible work arrangements, including potential remote work options.
• Inclusive workplace culture that values diverse perspectives and employee contributions.