Compliance Investigations Manager

Accountabilities:

• Oversee the execution of operational objectives for the Compliance Investigations program, ensuring investigations are thorough, timely, consistent, and aligned with applicable requirements.
• Lead and scale the investigations function to support business growth while maintaining sustainable risk management and strong compliance controls.
• Manage end-to-end investigations arising from KYC/CDD reviews, sanctions screening, transaction monitoring, blockchain analytics, and other financial crime risk signals.
• Oversee the preparation and quality of suspicious activity reports and other regulatory deliverables requiring clear, defensible, and regulator-ready documentation.
• Develop, monitor, and refine KPIs, KRIs, and other operational metrics to assess the health and effectiveness of the investigations program.
• Lead, coach, and develop a high-performing Compliance Operations team, fostering accountability, continuous learning, and professional growth.
• Evaluate and improve the technology supporting investigations, including opportunities for automation, analytics, and workflow optimization.
• Identify process improvements based on investigation trends, compliance insights, business initiatives, and evolving regulatory expectations.
• Serve as a senior member of the Compliance organization, providing guidance and support across related compliance workstreams.
• Build strong relationships with cross-functional stakeholders and communicate complex compliance matters clearly to leadership and other relevant audiences.

Requirements:

• 6+ years of experience in transaction monitoring and financial crime investigations operations, including hands-on investigation experience and drafting suspicious activity reports.
• 4+ years of experience managing financial crime compliance teams, with a demonstrated ability to lead, develop, and scale operational functions.
• Strong foundational knowledge of AML, KYC, and sanctions regulations, with the ability to apply regulatory requirements to practical investigative processes.
• Demonstrated experience managing operational data and developing or presenting KPIs and KRIs to senior leadership.
• Strong written communication skills, particularly the ability to produce precise and well-supported documentation suitable for review by regulators, auditors, and law enforcement.
• Proven ability to develop and implement process improvements informed by business priorities, compliance data, investigative findings, and emerging risks.
• Strong stakeholder management and communication skills, with the ability to collaborate effectively across Compliance and other functions.
• Comfortable working in a rapidly evolving financial technology or digital asset environment where regulatory expectations, products, and risks can change quickly.
• Strong analytical judgment, attention to detail, ownership, and ability to balance operational execution with longer-term strategic priorities.

Benefits:

• $156,000–$178,425 annual base salary for the stated compensation tier.
• Equity participation as part of the total compensation package.
• Annual bonus opportunity of 15% of base salary, subject to applicable eligibility and company and individual performance.
• Competitive total rewards package with compensation determined based on skills, experience, qualifications, and job level.
• Opportunity to lead and shape a growing financial crime investigations function.
• Remote work opportunity within the United States.
• Exposure to innovative compliance challenges across financial technology and digital assets.
• Opportunity to contribute to automation, analytics, and technology-driven improvements in compliance operations.