This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Consultor Suporte SAP based in Brazil.
This role is focused on ensuring the stability, performance, and continuous operation of complex SAP environments within a mission-critical enterprise setting. The professional will act as a key technical support point, responsible for monitoring, troubleshooting, and maintaining SAP systems across different modules and infrastructures. You will work in a highly structured environment, following best practices for system operations and incident management. The role involves close interaction with infrastructure, database, and application teams to ensure end-to-end service availability. It is ideal for someone who enjoys operational excellence, problem-solving, and working with large-scale enterprise systems. You will also contribute to automation, documentation, and continuous improvement initiatives that enhance system reliability and performance.
Accountabilities:
- Operate, monitor, and support SAP environments ensuring availability, stability, and performance across production and non-production systems.
- Manage incidents, service requests, problems, and changes through ticketing systems, ensuring timely resolution and proper documentation.
- Execute backup, restore, and system start/stop procedures as required by operational or maintenance needs.
- Monitor batch and online processing flows, identifying anomalies, performance issues, and system deviations.
- Apply SAP operational best practices such as monitoring frameworks (e.g., Run SAP Like a Factory - RSLAF).
- Use tools such as SAP Solution Manager and monitoring utilities to analyze system behavior and generate technical reports.
- Support system maintenance activities including tuning, configuration adjustments, and transport management.
- Participate in infrastructure monitoring during testing cycles, migrations, and performance validations.
- Automate operational tasks and improve monitoring dashboards, alerts, and reporting mechanisms.
- Provide technical documentation and knowledge transfer to internal teams and stakeholders when needed.
Requirements:
- Bachelor’s degree in Information Technology or related field, or equivalent postgraduate qualification (360+ hours).
- Minimum of 3 years of experience in SAP BASIS technical administration and support activities.
- Solid experience with SAP environments such as ECC, S/4HANA, BW, and Fiori.
- Knowledge of SAP system administration tools and processes including SWPM, SUM, SPAM, SAINT, and SNOTE.
- Experience with system monitoring and diagnostics using tools such as ST02, ST22, ST03N, SM50, SM66, and SAP Solution Manager.
- Familiarity with operating systems such as Windows Server, Linux (RedHat/SUSE), and AIX.
- Experience with databases such as HANA, Oracle, or DB2.
- Understanding of transport management (TMS), system performance tuning, and technical security (SAPRouter, roles, and certificates).
- Strong analytical and troubleshooting skills in complex enterprise environments.
- SAP BASIS certification (SAP Certified Technology Associate) is considered a strong plus.
Benefits:
- Health insurance plan
- Dental insurance plan
- Life insurance
- Meal or food allowance
- Transportation voucher
- WellHub (Gympass) access
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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