This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Content Operations Analyst based in Portugal.
Join a fast-growing SaaS environment where you'll play a key role in ensuring high-quality digital content experiences for globally recognized brands, particularly within the sports industry. This position combines content operations, quality assurance, and operational support in a dynamic, shift-based environment. You'll leverage AI-powered tools and internal platforms to manage content workflows, validate outputs, and resolve operational issues with speed and accuracy. Working independently while collaborating with cross-functional teams, you'll help maintain reliable content delivery and exceptional client experiences. This is an excellent opportunity for detail-oriented professionals who enjoy structured workflows, continuous improvement, and emerging AI technologies.
Accountabilities:
As a Content Operations Analyst, you will manage day-to-day content operations, ensuring content is accurately prepared, reviewed, delivered, and maintained while supporting live operational workflows. You will be responsible for maintaining quality standards, providing first-line operational support, and improving workflow efficiency through AI-assisted tools and best practices.
- Manage assigned content operations tasks from intake through completion while ensuring quality, accuracy, and timely delivery.
- Prepare content packages, reports, and client deliverables using internal tools and documented workflows.
- Perform quality assurance checks on generated content, applications, and digital experiences.
- Maintain content records, operational documentation, and recurring workflow tasks.
- Deliver client-ready reports, links, and status updates with accuracy and professionalism.
- Provide first-line support during scheduled shifts by investigating content and operational issues, gathering evidence, and escalating when appropriate.
- Monitor live content during sports events and perform operational checks to ensure reliable delivery.
- Utilize AI-powered tools to streamline content validation, documentation, comparison, and repetitive operational processes while verifying output quality.
- Produce clear handover documentation to ensure seamless collaboration across shifts.
- Contribute to continuous improvement by identifying recurring issues and recommending workflow enhancements.
Requirements:
The ideal candidate is highly organized, detail-oriented, and comfortable working independently in a fast-paced, shift-based environment. You should possess strong analytical skills, excellent judgment, and the ability to balance speed with accuracy while embracing AI-assisted workflows.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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