This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Marketing Manager - REMOTE. In this role, you will drive customer engagement, retention, and advocacy by developing and executing impactful marketing programs. You'll cultivate strong relationships with educators while ensuring that they experience the value of the company's programs. With emphasis on customer insights and collaboration with various teams, your work will make a significant difference in the EdTech landscape. Join us in shaping the educational experience for thousands of teachers and students.
Accountabilities
- Develop and execute customer marketing programs that drive onboarding, usage, and long-term engagement
- Create renewal and retention campaigns aligned to customer health metrics
- Design and deliver onboarding communications and in-app/email journeys
- Gather, analyze, and present customer engagement and product usage insights
- Capture and promote customer stories, testimonials, and success narratives
- Partner internally to represent the voice of the educator and guide customer-first strategies
Requirements
- Bachelor’s degree in Marketing, Business, Education, Communications, or related field
- 5+ years of experience in customer marketing (usage/renewal) or EdTech marketing (required)
- Strong analytical skills and experience interpreting usage/engagement data
- Exceptional writing, communication, and storytelling skills
- Experience developing onboarding, renewal, or advocacy campaigns
- Ability to manage multiple projects and work cross-functionally
Benefits
- Competitive salary range of $110,000 - $140,000 annually
- Full-time remote position
- Medical, dental, and vision benefits
- 401k benefits
- Paid Time Off (PTO)
- Bonus eligibility
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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