Solutions Delivery Analyst

Location: Remote
Job Type: Contract
Contract Salary Range: $30-35/hr, 40hrs/wk

About Jaan Health/Phamily

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.

Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.

Job/Role Description

As a solutions delivery analyst at Phamily, you’ll help teams turn data into decisions, without writing SQL. Leveraging spreadsheets and the Phamily platform, you’ll translate complex business questions into clear, trusted insights that drive action across client operations and patient enrollment. This role is ideal for an analyst who enjoys transforming raw data into meaningful insights and storytelling with numbers.

Key Responsibilities

• Manage data intake, ingestion and processing from clients
• Analyze complex patient population health datasets
• Ensure data accuracy and reliability through detail orientation
• Collaborate with cross-functional teams for data-driven decisions
• Manage patient enrollment outreaches based on eligibility
• Present findings to internal teams
• Monitor and analyze KPIs and metrics to generate actionable insights
• Ensure compliance with HIPAA security and privacy rules

Requirements

• 3+ years in data analysis, business intelligence, or related roles
• Bachelor's degree in healthcare or business
• Strong analytical, communication, and presentation skills
• Strong spreadsheet skills (vlookups, pivot tables, macros); no SQL required.
• Strong ability to translate data into compelling stories and actionable recommendations.
• Comfort working in a fast-paced, cross-functional environment.
• Handle PHI with care and follow HIPAA-minded best practices.
• Bonus: healthcare sector experience.

Work Style & Logistics

We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.

You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.

Our culture is built on five principles that shape how we work, lead, and grow:

• Care: We put patients, clients, teammates, and outcomes first.
• Curiosity: We ask better questions, challenge assumptions, and keep learning.
• Clarity: We simplify complexity, communicate directly, and create alignment.
• Co-Creation: We collaborate across teams, perspectives, and disciplines.
• Craftsmanship: We execute with excellence, ownership, and continuous improvement.

Our Compensation & Benefits

• Hybrid-friendly work environment
• Collaborative, mission-driven work environment

If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.

Equal Employment Opportunity

Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.