Senior Product/User Researcher
•Tilt Finance· 24h
🎨 Design⏰ Full-time⭐ Senior💰 $164k-205k🇺🇸 San Diego, USA
24h ago
Klue·12 days ago
The Senior Visual Designer is a key creative and strategic role in Klue’s product org. You’ll deeply understand our users, translate that understanding into intuitive and beautiful experiences, and hold a high bar on both UX quality and visual craft. This is a UX role first, with strong visual taste to match.
You’ll own product areas end-to-end, from discovery and research through interaction design, visual execution, and production. You’ll work as a peer alongside our designer, PMs, and engineers, create intuitive shared patterns that let the broader EPD team build consistent, polished UI without a designer in every conversation.
This is an opportunity to design the software of the future: AI first, agent led tools that behave more like team mates than a SaaS product. If delivering that type of experience with craft, simplicity and speed interest you... let's talk.
This is a chance to own product quality in a space where design is genuinely consequential. Competitive intelligence is complex, multi-persona, and high-stakes; the design challenges here are real, not cosmetic. You’ll work with a team that’s serious about experimentation, iteration, and craft, with real latitude to push on AI-enabled design workflows.
UX Ownership. Own the end-to-end experience of major product areas, from discovery and problem framing through interaction design, visual execution, and production handoff. You help shape the spec, not just execute it.
Research & Discovery. Run or facilitate user interviews, usability tests, and synthesis sessions. Translate what you learn into clear, actionable design direction.
Visual Craft. Bring genuine aesthetic judgment to everything you touch. Your screens are polished, considered, and consistent. You have opinions about typography, spacing, and color, and you act on them.
Cross-Functional Collaboration. Be the design thought partner PMs and engineers actually go to. You can hold your own in a product discussion, push back with evidence, and align quickly on constraints.
AI-Accelerated Iteration. Use AI prototyping tools (v0, Framer, Galileo, Cursor, etc.) to explore ideas and ship higher-fidelity prototypes faster, and help build workflows that let non-designers do the same without going off-piste.
Team Enablement. Build the components, LLM rules, assets and docs that let PMs and devs prototype and ship system-aligned work more autonomously.
Audit & Quality. Proactively identify where the product feels fragmented or off-brand, and drive the work to fix it.
You’ll know you’re thriving when:
Users can navigate complex tasks without needing a guide, because the experience itself is clear.
The product feels cohesive, like it was designed by one thoughtful person, not assembled from parts.
Your PM and engineering partners feel like they have a genuine thought partner, not a resource to schedule.
Research insights reliably make it into shipped decisions, not just into a Figma file somewhere.
The team ships faster because design patterns are established, documented, and actually used.
Senior Product Design Experience. Designing digital products, with a portfolio showing your UX process, visual quality, and shipped outcomes.
UX Fundamentals. Strong command of research methods, interaction design, and information architecture. Proven ability to simplify complex workflows for non-expert users. B2B SaaS experience strongly preferred.
Visual Taste. A strong aesthetic sensibility and a track record of shipping UI that’s genuinely beautiful, not just technically correct. Your portfolio makes this obvious.
Cross-Functional Collaboration. A track record of working closely with PMs and engineers to navigate constraints and ship at pace. You’re a peer in those conversations, not a vendor.
AI Tool Fluency. Hands-on experience using AI-assisted design and prototyping tools, and ideally helping others prototype faster and more consistently.
Communication. You document your thinking, explain your rationale, and create shared understanding across disciplines.
Design system ownership or maintenance experience.
Experience simplifying complex, multi-persona B2B SaaS workflows.
Motion design and micro-interaction skills.
Experience with competitive intelligence, sales enablement, or related B2B domains.
Prior experience mentoring junior designers or shaping design culture on a small team.
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Not ticking every box? That’s okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application.
At Klue, we're committed to building a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there’s anything we can do to make our hiring process more accessible or to better support you, please let us know, we’re happy to accommodate.
At Klue, you’ll push the boundaries of what’s possible. For yourself, your team, and our customers. The environment here feels more startup than corporate. You’ll roll up your sleeves, build, iterate, and level up. This is a place where your ideas matter, you can shape what comes next, and leave your mark.
If you’re looking to join a category-defining company… where you own big outcomes, influence real customers, and work with smart, gritty people… you’ll thrive here.
Unlock Your Potential. Take Risks. Take Action. Innovate
We love the balance of connection and flexibility. We work Office-First, with a hybrid touch, and work together in our vibrant offices on Mondays, Wednesdays & Thursdays to collaborate, brainstorm, and build together.
Our main hiring hubs are in:
🇨🇦 Vancouver (HQ)
🇨🇦 Toronto
🇬🇧 London
High Performance Culture. We reward high performance and growth through career development, coaching, and annual performance reviews.
Comprehensive benefits: Extended health & dental coverage that starts on Day 1. Fun perks like discounts at Goodlife and Perkopolis are gravy.
Ownership: All full-time employees have the opportunity to participate in our Employee Stock Option Plan.
Our Vacation Policy is Take The Time You Need. We just ask that you give notice and don’t leave your team hanging.
Top-tier tools. All employees will receive a Mac (or PC, if that’s your jam) and access to A+ tooling.
AI First. All employees are encouraged to lean into AI to work smarter and faster. Built something cool lately? Show us at our Friday Show, Don’t Tell Meetings.
Growth / Leadership. Direct access to our leadership team, including our CEO, and opportunities to connect with incredible people across the company.
Social connection. There’s no shortage of ways to stay connected and have fun. We get together once a year in Vancouver for a company- wide kickoff. Throughout the year our Hubs hold regular social events.
Dog-friendly spaces. Bring your four-legged friend along in Vancouver or Toronto, as our offices are pup-approved.
We’re on a mission to help organizations stop losing winnable deals. Klue’s AI agents generate market, competitor, and buyer insights in a unified platform. We ensure it’s trustworthy, automated, and activated across every department, so they have the answers they need to own their market.
✨ Here’s what makes us tick:
Klue is AI-first at its core. It’s wired deep into our internal processes and tooling, powering our small but mighty team. It drives Klue’s autonomous agents that handle the heavy lifting for customers: collecting intel, generating insights, and ensuring content is updated and available across departments. Our agents help them scale their impact, stay ahead of the market, and reclaim the time that used to be consumed by manual, repetitive busywork.
Competitor Insights. Klue helps revenue teams win more competitive deals by turning market, competitor, and buyer signals into insights teams can actually use. Our AI analyzes calls, CRM data, and real buyer feedback to give product marketers and sellers a clear picture of what’s happening in their market and why deals are won or lost. We’re a curious, collaborative team building a platform that helps companies compete with confidence, and we’re looking for people who want to do meaningful work alongside others who care about craft and impact.
A culture of curiosity, ownership and winning together. We’re a fast-growing, globally-distributed team based in Vancouver (with hubs like Toronto), scaling quicker than ever. We value people who own their domain, act boldly, stay curious and thrive in a collaborative, high-performance environment.
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Series A (2020)
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By submitting your application, you agree that Klue may collect your personal data for recruiting, global organization planning, and related purposes. We may use automated or AI-assisted tools to support our recruitment process. All hiring decisions are made by our hiring team