Knak·20 days ago
Knak is a mission-driven company
Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...
Empowering people to be creative.
That’s why Knak exists.
We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.
Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.
Oh, and we have a bit of fun while doing it, too!
The Chief of Staff will support the CEO across business priorities. This person will manage time, meetings, communications, follow-ups, travel, personal administration, key relationships, and the flow of information across the organization.
The ideal candidate is highly organized, resourceful, proactive, and comfortable operating in a fast-moving environment where priorities shift quickly. They should be able to attend meetings, capture action items, follow up with leaders, prepare decision points, and ensure the CEO is spending time only where he is truly needed.
The goal of this role is simple: help the CEO get time back and operate with more leverage.
This is one of the most important parts of the role. You will attend key meetings, capture decisions and action items, and ensure commitments turn into completed outcomes.
Responsibilities include:
A key part of the role is helping ensure information from customer, partner, investor, employee, and leadership conversations reaches the right people and turns into action through routing information, providing updates/follow up, and driving projects through to completion.
You will help the CEO move faster by turning complexity into clarity.
Responsibilities include:
You will manage the CEO’s calendar with judgment, not just scheduling meetings, but understanding what deserves time and attention.
Responsibilities include:
You will proactively manage the CEO’s inbox and reduce the amount of work requiring direct CEO involvement.
Responsibilities include:
You are constantly thinking several steps ahead, ensuring the CEO's time, travel, meetings, and priorities run smoothly.
Responsibilities include:
This role includes some personal support and administration..
You are a high-judgment operator who creates order, leverage, and momentum.
You are likely a strong fit if you are:
The CEO’s time is one of the company’s most valuable resources. This role exists to help protect that time and ensure it is spent where the CEO can have the greatest impact.
The right person will make the CEO, leadership team, and company more effective by creating more clarity, stronger follow-through, fewer dropped balls, and less unnecessary friction.
What We Offer
At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.
We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa’s Best Places to Work 2025! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.
If this sounds like something you’re looking for, then we’d love to hear from you!
If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak believes in creating an inclusive, barrier-free working environment. If you require ANY accommodation to the interview process please contact [email protected].
At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as video interviews which are transcribed with AI. Humans are still at the core of our decision making!
Click here to view the Knak Privacy Policy