Join our India Tech Hub – Be among the first hires!
Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.
About the team and what we will build together
You are a Senior SDET within the Production Engineering / Operations team, playing a critical role in ensuring the stability, reliability, and quality of systems in production and pre-production environments. You will work closely with Engineering, DevOps, and Production Support teams to validate system behavior under real-world conditions and prevent defects from reaching production.
You will be part of a team focused on building a highly reliable and resilient operational ecosystem, where testing is deeply integrated into release validation, system monitoring, and continuous improvement.In this role, you will:
- Drive an automation-first approach for validating APIs, UI, and backend systems with a strong focus on production readiness
- Design and maintain test frameworks aligned to operational use cases, including regression, integration, and release validation
- Lead performance and load testing initiatives to ensure systems can handle real-world traffic and scale
- Analyze QA and production metrics (defect leakage, failure patterns, test coverage) to proactively identify quality gaps
- Support release validation and production readiness, ensuring deployments meet reliability and performance standards
- Leverage AI-driven testing tools and techniques to improve defect detection, optimize test coverage, and enhance efficiency
- Collaborate with Production Support teams to reproduce issues, validate fixes, and prevent recurrence
- Balance automation with targeted manual and exploratory testing, especially for edge cases and high-risk scenarios
- You will contribute to building an operations-driven quality ecosystem, where testing is continuous, intelligent, and directly aligned with system reliability and customer impact.
How you will make an impact
· Drive end-to-end quality strategy across applications ensuring high standards in functional, performance, and reliability testing.
· Perform manual and exploratory testing for edge cases and usability scenarios.
· Leverage AI-driven testing tools and techniques to improve coverage and efficiency.
· Design and implement robust test automation frameworks for API, UI, and backend systems.
· Collaborate with Engineering, Product, and DevOps teams to ensure quality is built into the development lifecycle.
· Develop and execute API testing strategies using tools like REST Assured and SoapUI.
· Lead front-end testing initiatives ensuring seamless user experience across devices and browsers.
· Define and execute performance and load testing strategies for scalability and resilience.
· Analyze QA metrics (defect leakage, coverage, pass rates) to improve processes.
· Integrate automated tests into CI/CD pipelines for continuous testing.
· Maintain strong test documentation, traceability, and defect prevention strategies.
What you need to be successful
· 6–10+ years of experience in QA / SDET roles.
· Strong understanding of manual testing and exploratory testing techniques.
· Strong hands-on experience in automation frameworks for API and UI testing.
· Experience with API testing tools such as REST Assured, SoapUI.
· Experience with UI automation tools like Selenium, Cypress, or Playwright.
· Experience in performance/load testing using JMeter, Gatling or similar.
· Ability to define and analyze QA metrics and KPIs.
· Experience in Agile environments with CI/CD integration.
· Understanding of backend systems, APIs, and distributed architectures.
· Exposure to AI-driven testing tools or frameworks.
· Strong debugging, problem-solving, and communication skills.
Nice to Have
· Experience with BDD frameworks (Cucumber, SpecFlow).
· Experience with test data management and mocking/stubbing tools.
· Exposure to cloud environments (AWS/Azure).
· Familiarity with Docker/Kubernetes.
· Basic knowledge of security testing.
· Exposure to GenAI-based test case generation or AI/ML-based testing tools.
Success Metrics
· Reduction in production defects.
· Improved test execution cycle time.
· Increased adoption of AI-driven testing.
· Improved overall product quality and release confidence.
· Effective performance validation and scalability readiness.
· High automation coverage across critical flows.
About Kobie
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.
As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
