Outbound Sales Engineer
•SerpApi· 3y
💻 Engineering⏰ Full-time📈 Mid Level💰 $80k-100k🌍 Worldwide
3y ago
Kraken.Com·5 days ago
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
If you thrive in a challenging, fun, fast-paced environment, the Network Engineer role within Core Infrastructure Engineering at Kraken is for you! This is a strategic, security-minded, hands-on position critical to Kraken's success - on a highly dedicated team that designs, builds, secures, and operates the entire network and data-center infrastructure for one of the world's leading cryptocurrency exchanges. We want a dynamic, code-forward self-starter who thinks "outside the box," sweats the operational details, and automates the repetitive work away. This role spans four disciplines - build, secure, operate, and automate. We don't expect anyone to master all of them on day one. We hire across levels: earlier-career engineers will focus on hands-on build and the operational request queue and grow into design and tooling, while senior engineers will lead fabric/network design, own automation, and mentor the team.
Design & build data centers
Design and build data centers end-to-end: cages, racks, PDU/power, structured cabling, and hardware install
Deliver connectivity - circuits, dark fiber, and DIA - including carrier/vendor coordination, cross-connects, and capacity planning
Stand up and evolve modern data-center fabrics (e.g., Cisco ACI and HPE Juniper Apstra)
Secure the network
Design, implement, and defend a "zero-trust," defense-in-depth network, with firewalls at the center (policy, segmentation, secure connectivity)
Implement and evolve enterprise network access controls (RBAC, least-privilege, segmentation)
Partner with Engineering and IT Security so security is "built-in" from the start and features ship securely and monitored
Operate & respond
Serve as a first responder to a high volume of inbound infrastructure requests - provisioning, access, connectivity, and troubleshooting - and keep the queue moving
Monitor and maintain all physical infrastructure (network, security, compute), cloud environments, and remote sites; respond to critical incidents to maximize uptime
Automate & tool
Manage and deploy "infrastructure as code" at scale
Build team tooling - automation, internal utilities, and AI agents - to reduce toil and scale the team
Write high-quality policies, procedures, and technical documentation; evangelize and (at senior levels) mentor on secure-network practices
2+ years of network engineering with a security-minded approach
Hands-on with firewalls (e.g., Palo Alto Networks / PAN-OS / Panorama) - a huge plus
Hands-on data-center / physical infrastructure work: racking, cabling, power, cross-connects, and hardware install
Working knowledge of switching (VLANs, capacity planning) and routing (OSPF, BGP, ECMP, PBR)
Exposure to public cloud networking (AWS, Azure, or GCP) and hybrid connectivity
Familiarity with infrastructure-as-code / automation (e.g., Terraform, Ansible) and a code-forward mindset
Comfort with VPN / remote-access connectivity
A bias for automating repetitive work and a strong operational / ownership instinct
Industry-standard platforms from vendors such as Palo Alto Networks, Cisco, HPE Juniper Networking, and HPE Aruba Networking
Valid passport and ability to travel internationally as needed
Data-center design & build at scale (multi-site buildouts, carrier/circuit delivery, capacity planning)
Data-center fabric design: Cisco ACI, HPE Juniper Apstra
Deep firewall design & operations (multi-site policy, HA clusters, PAN-OS/Panorama at scale)
Building AI agents / developer tooling that reduce operational load (agentic triage, runbook automation)
Defensive security systems against internal and external threats; IDS/IPS, security monitoring; security testing (performance- and threat-based); offensive/defensive concepts
Deeper public / private / hybrid cloud experience; owning IaC pipelines end-to-end
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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