Systems Design Consultant (Customer Solutions)
•Alpinehomeair· 5h
🎨 Design⏰ Full-time⭐ Senior🇺🇸 USA
5h ago
Kraken.Com·3 months ago
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
We are looking for a Senior Product Designer to play a crucial role in shaping the future of Kraken in the Crypto space. We need an IC to take ownership of complex design challenges in the Onboarding team where we help users unlock access to a wide range of Kraken products. The team is highly data-focused and collaborates with a wide range of stakeholders across Kraken to make sure we can offer access to crypto to as many people as possible around the world.
Join us if you feel excited about contributing to our mission by creating intuitive and aesthetically excellent user experiences. We’re obsessed with our products and care about the smallest details. We have an open and trusting team culture where we share candid and honest feedback to achieve the best results.
Raise the bar for the industry by creating forward-thinking designs that elevate Kraken’s brand and set new benchmarks for excellence.
Shape and evolve Kraken’s design language, strengthening our visual alignment across products while also expressing unique brand expressions for products and platforms.
Craft exceptional user experiences by collaborating closely with other designers, product managers, data analysts and engineers.
Influence stakeholders to uphold the highest standards of design quality and user experience.
Own your work fully, taking accountability for design quality, outcomes, and measurable results.
Stay ahead of emerging trends, using customer insights to refine and advance our design direction.
Contribute actively to design reviews, both seeking and offering constructive, supportive feedback that helps raise team-wide standard
5+ years of proven experience delivering end-to-end product design, with a portfolio showcasing high-quality mobile app work.
Experience working with KYC in compliance-heavy industries.
Strong UX and visual design skills, with the ability to take on challenging problems and deliver thoughtful, user-centered solutions.
Data-informed approach using both quantitative and qualitative data, experience with A/B testing and experimentation as well as being impact driven.
Balanced approach to design decisions considering user insights, business needs, and technical feasibility.
Knowledge of prototyping tools and techniques, with the ability to communicate ideas clearly and effectively.
Comfortable taking ownership of high impact features or projects while collaborating closely with peers and cross-functional partners.
Open-minded and collaborative, with an eagerness to learn from feedback and iterate on designs.
Strong communication and organizational skills, with the ability to manage priorities and align with stakeholders.
Strong familiarity with human-centered design principles and research methods, and a willingness to apply them to improve outcomes.
Ability to present and defend design decisions confidently to both peers and non-design audiences.
A bias to action in a fast growing, remote-first org.
Knowledge of Bitcoin, cryptocurrency and trading is a plus, but not required
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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