At Kyra, we’re leading the future of creator marketing—where data, creativity, technology and AI converge to empower creators and drive business impact for the world’s most ambitious brands. Kyra is a full-service, AI-powered, global influencer marketing agency, helping global enterprise brands like H&M, L’Oreal and Amazon connect authentically with audiences through culturally resonant content. With $15M in Series A funding, our flagship proprietary tech platform, Kyra Platform, facilitates our team to deliver this at scale, driving strategic impact with guaranteed performance.

As Senior Client Solutions Manager at Kyra, you're a trusted partner to beauty brands, operational driver, and creative problem-solver. You'll manage and grow a portfolio of premium beauty accounts, ensuring excellence across every touchpoint - from product launches to always-on brand building.

Reporting into the Head of Client Solutions, you'll be responsible for retaining and growing Kyra's beauty clients through the seamless delivery of high-performing creator activations, fostering strong client relationships, and identifying solutions that drive impact for brands navigating the creator beauty landscape.

This role is ideal for a highly motivated self-starter who thrives in fast-paced environments, thinks two steps ahead, and knows how to turn strategy into action.

What You’ll Be Doing

💡 Strategic Relationship Leadership

• Act as a Day-to-Day Lead for multiple beauty brand clients, building trust and driving long-term value across product launches, seasonal campaigns, and always-on programming.

• Be the Voice of the Client Internally: Translate beauty brand needs into action plans and rally cross-functional teams to deliver impact - whether that's a hero product launch, rebrand moment, or evergreen content strategy.

• Bring Foresight and Focus: Identify opportunities to expand our accounts through new geographies, product lines, or creative solutions.
  

🎯 Solution Crafting & Communication

• Lead with Strategy: Turn insights, campaign results, and client feedback into meaningful recommendations that align with brand goals.

• Communicate with Precision: Deliver executive-ready updates, decks, and reports that are clear, compelling, and actionable.

• Own Reporting: Partner with our Strategy and Product team to present performance insights vs KPIs (views, engagement, EMV, sales lift, affiliate performance) that don't just summarize the past but inform what's next.
  

🔍 End-to-End Execution Oversight

• Drive Accountability: Own timelines, deliverables, and the final product - ensuring everything is on-brand, on-time, and on-budget across seeding, paid partnerships, and integrated campaigns.

• Champion Excellence: Push internal teams to go beyond the brief and consistently deliver industry-leading work.

• Problem-Solve with Agility: Anticipate roadblocks and drive quick, thoughtful solutions that keep momentum strong.
  

📈 Growth & Retention Strategy

• Directly Impact Client Retention (Net Revenue Retention): You’ll be responsible for retaining and growing your account(s) quarter-over-quarter by identifying and activating upsell opportunities, building trust, and retaining client investment.

• Understand What Moves the Needle: Align campaign strategy to key client objectives and stakeholder success metrics, so performance directly supports retention and growth.

• Deliver Long-Term Value: You don't just hit goals, you build relationships that deepen over time and position Kyra as an indispensable growth partner.
  

📊 Project & People Management

• Run High-Impact Campaigns: Own large-scale programs from kickoff to wrap - product launches, seasonal tentpoles, retailer partnerships, evergreen content engines - ensuring seamless internal collaboration and flawless delivery.

• Lead with Data: Forecast outcomes, track performance, and use insights to inform both immediate actions and longer-term strategy for your beauty brand partners.
  

What You Bring

🔑 Advanced Client Solutions Expertise

• 3–5 years of experience executing influencer marketing activations or client-facing account management in the creator or social media space

• Expertise in creator ecosystems, platform dynamics (especially TikTok and Instagram), and content performance metrics
  

📈 Strategic Growth Mindset

• Proven success managing and growing accounts, especially through expansion opportunities that directly impact revenue retention

• Strong commercial acumen with a clear understanding of how to influence Quarterly Net Revenue Retention (NRR) through both strategic execution and relationship building
  

✍️ Communication & Relationship Mastery

• Ability to craft and deliver high-impact messages across formats and audiences, from day-to-day client contacts to senior stakeholders

• A natural rapport-builder who knows how to guide, align, and advocate
  

⚙️ Operational Strength

• Deep understanding of scopes, deliverables, and timelines, with a relentless eye for detail and follow-through

• Clear sense of ownership, always holding yourself and others accountable to the highest standard
  

What Makes You Stand Out

• Beauty Industry Background: Previous experience at a beauty brand, beauty retailer, or agency focused on beauty clients

• Creator Activation Expertise: Experience executing beauty creator activations end-to-end—from gifting and seeding to paid partnerships and long-term ambassadorships

• Tech/AI-Native or Tech/AI-Curious: Comfortable with emerging tools and platforms reshaping beauty marketing

• 📊 Data-Driven Storytelling: Confident working with beauty-specific performance data and supporting compelling performance narratives

• 👥 Collaborative Team Player: Proactive partner who uplifts others and drives team success

• 🚀 Resilient and Adaptable: Thrives in fast-paced, remote-first environments with constantly evolving beauty trends and platform dynamics

💟 Support

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