This is Product Design at Lattice

Lattice is a unified people platform — a full Talent Management suite covering performance reviews, engagement surveys, feedback, check-ins, goals, and career and compensation planning. Since 2016, we've grown to support over 5,000 customers globally. We're now building the next generation of our AI-native product suite.

We're a passionate group of people who are dedicated to growing together. Currently ~13, our team spans Brand Design, Product Design, and Research. We work closely with our cross-functional partners to ensure holistic thinking and high quality experiences for our customers.

A note on what we’re looking for

Product design is evolving quickly in an AI-native world. As tools and processes continue to change, we are looking for someone who is extremely comfortable with (and even energized by) ambiguity, and is a demonstrated self-starter. You should push our tech stack, not wait to inherit one yet to be defined.

We’re looking for builders. People who can prototype in code, push pixels in design, and write the doc that aligns the room. We believe people who can flex when needed to play multiple roles can lead us on the fastest path to shipping the best products. Success here requires focus and the ability to make thoughtful tradeoffs to ensure we're always working on what matters most.

We look for collaborative partners who champion design, who spot problems and run with them, and who support and elevate the rest of the team. If you enjoy working in a high-trust, collaborative environment, we'd love to meet you.

What you’ll do

We're looking for a Senior Product Designer to join our new AI team to help shape and ship a reimagined way of capturing your work and growth, aligned with your manager and the business. Our work spans both net new surfaces inside Lattice and the external tools our customers already work in.

This is a new, experimental team at Lattice making a different bet about AI. We're figuring out what AI looks like when it's truly built into how managers, employees, and HR leaders do their best work, and nobody has fully figured this out yet. We're building this together, so we're looking for someone who's eager to rethink traditional roles and flex into whatever the work needs.

This role is perfect for designers who are experimental, energized by ambiguity, and want to help bring our AI vision to life, both inside Lattice and in the tools we integrate with. You think across multiple personas, care deeply about creating a great Lattice user experience guided by AI, and want to help us contribute to a cohesive system for AI experiences across the product. You'll work side-by-side with Product, Engineering, Data, and customers to land experiences that are loveable, measurable, and scalable, and you'll partner with engineering to craft and fine-tune the AI outputs themselves so they align with the ideal user experience. Because AI is deeply embedded across Lattice, you'll build a strong understanding of our entire product suite and collaborate with designers across teams to make sure AI strengthens, not fragments, the jobs our customers are already getting done.

What you’ll bring

Even if you don’t feel your experience covers everything listed below, we still encourage you to apply! The goal of this job posting is to establish the shape of the role, and we’re open to adjusting the leveling if we find someone who’s a great fit for that shape.

A note on your portfolio: We’d love to see case studies from AI work that go beyond screens. Show us how you shaped the AI output itself: quality, tone, formatting, edge cases, and the iteration loops that got you there, alongside the interface design.

AI design skills

• 3 to 5+ years of product design experience, with meaningful time spent designing and shipping AI-powered experiences (chat, agents, AI-assisted workflows) or adjacent domains where you've designed for unpredictable outputs.
• A 0→1 mindset that lives close to the customer: you’ve brought new experiences to life by forming hypotheses, prototyping, validating, and iterating to a shipped product, and you’re energized by working with design partners, first-customers and beta programs, ongoing dogfooding, and the heavy validation we do before GA.
• Curiosity and a love of figuring things out: AI is going to keep evolving, and a lot of today's best practices will be stale in a few months. You stay curious, experiment with new tools and patterns as they emerge, and treat every novel problem as an opportunity rather than a blocker.
• Self-starting through ambiguity: autonomous and highly collaborative, comfortable driving your own discovery and synthesis with consultation from our research team, and willing to step into projects that are moving quickly and shifting under your feet.
• An ability to think across multiple personas (managers, employees, admins, HR leaders) and help create a cohesive system for AI experiences across a broader product suite.
• Experience designing for non-deterministic systems: you have a point of view on AI output quality and have shipped patterns for trust and graceful failure (hallucinations, confidence, citations, fallbacks, “I don’t know” states, human-in-the-loop), thoughtful output formatting and tone, and streaming/latency so experiences feel fast and legible even mid-response.
• A POV on AI voice, tone, and persona: you can help define who the assistant is and keep it consistent across surfaces, so AI feels like a coherent character rather than a scattered set of widgets.

Core design skills

• Experience designing within complex, multi-product workflows: you can design scalable, durable, complex workflows, identify where AI should meaningfully augment a customer's job (or get out of the way), and slot new affordances in without breaking the broader experience.
• UX craft: you shape problems before you solve them; identifying the real job to be done, mapping the edge cases that will matter at launch, and building clear mental models (matching them to AI when appropriate). You move fluidly from divergent exploration to a refined, shippable design, and you keep cognitive load low even when the underlying system is complex.
• Advanced visual and interaction craft: you have a strong command of typography, hierarchy, spacing, grids, and responsive layouts, and you can produce high-quality UI that occasionally diverges from standard patterns when it elevates the product. You design detailed interaction patterns and partner closely with engineering on the quality of execution.
• Proven success working with an established design system, reusing existing components and patterns, but you also have experience building new components and layouts where AI-native interactions require them.
• A strong grasp of front-end implementation: you collaborate closely with engineering to ensure high-quality execution of detailed interaction patterns

Communication & collaboration skills

• Strong written and verbal communication skills with a talent for succinctly articulating customer challenges and design decisions.
• A reliable and proactive partner for Product and Engineering, upstream and downstream: you think at a high level with your PM and engineering partners to shape the future of what your team owns, and you stay close throughout the build, bringing your team along and ensuring every detail ships in a high-quality way.
• A love for design feedback - both receiving and giving. You are someone who consistently shares your work with other designers and your cross-functional team, and who regularly engages with other designers’ work.

AI tooling skills & flexibility with role evolution

With the evolving landscape of AI tooling, we are looking for a designer who is willing to experiment and flex in new ways, and is eager to be part of our evolving product development process, comfortable with their role evolving over time. You should have:

• A builder mindset: you’re comfortable prototyping, working in coding tools, and using modern AI tools (i.e. Claude, Cursor, coding agents) to accelerate how you work.
• An interest in applying AI tooling to your design process to increase efficiency, effectiveness, and depth of thinking.

Very nice-to-haves

• You have experience shipping AI-native products at significant scale (high-volume production traffic, large user bases, or measurable business impact).
• You have experience in a hybrid role (Design & Product, or Design & Eng) or an equivalent background (i.e. shipping code or heavily contributing to product definition as a designer)
• You have worked in B2B SaaS.
• You have a background or formal education in Graphic or Product Design.
• You write front-end HTML and CSS or understand it well enough to have meaningful conversations about implementing your design work in production.

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The estimated annual cash salary for this role is $136,000.00 - $170,000.00. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

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