You work at the heart of Lely’s global technical support organization, where technology, service and operations come together. From Lely Campus in Maassluis, you support our international service network and help translate technical challenges into structured solutions and improvements.
As a Junior Technical Service Support Engineer within the Manure team, you work from headquarters and support colleagues across the world. You are not working on machines on farms. Instead, you help solve technical questions remotely, improve processes and strengthen how we support our products globally.
You support the Lely Clusters, our regional organizations across the world, who in turn support the Lely Centers and farmers locally. This means you play an important role behind the scenes, ensuring knowledge, insights and solutions are shared effectively across our global network.
Together with experienced specialists, you contribute to the continuous improvement of systems such as the Discovery Collector, Discovery Scraper and Lely Sphere, helping to make farming more sustainable and efficient.
As you build your knowledge and grow into the role, you will also become part of the 24/7 on-call support rotation, ensuring continuous support for our global network when it is needed.
Key responsibilities include:
- Supporting Lely Clusters and service teams remotely with technical questions and ensuring clear follow-up.
- Helping to analyze recurring issues and contributing to structured improvements in products or processes.
- Collecting and organizing feedback from the field and sharing it with product development teams.
- Supporting coordination and maintaining overview across ongoing support topics.
- Contributing to training materials, documentation and knowledge sharing for service technicians worldwide.
- Participating in the on-call support rotation after your onboarding period.
You enjoy working in an international environment where you connect people, information and technology. You bring structure to complex topics and are motivated to continuously learn and improve.
Additionally, you bring the following:
- A completed Bachelor's or Master's degree, for example in Mechanical Engineering, Technical Business Administration or a similar field.
- Experience in or strong affinity with a technical support or service environment.
- Analytical skills and the ability to translate complex issues into clear steps.
- A structured way of working and the ability to maintain overview.
- Strong communication skills to collaborate with colleagues across regions.
- Fluency in English, both spoken and written, and an interest in learning Dutch over time.
Even if you do not meet every requirement yet, we encourage you to apply. We believe that motivation and willingness to learn are just as important as experience.
Working at Lely means contributing to sustainable progress within one of the most innovative organizations in the Netherlands. You help make the agricultural sector future-proof, and we ensure you have all the space, resources, and support you need to do so.
- An international working environment with room for initiative and entrepreneurship.
- Excellent employment conditions, including up to 8 weeks of vacation per year and a strong pension plan.
- A salary within the range of € 3841,- to € 4500,- gross per month, with clear growth potential from your starting salary toward the future.
- Lely is closed for two weeks during the Christmas holiday period, allowing you to spend time with family or friends.
- Strong career development opportunities: you are in control of your growth and can choose from various training programs through our Lely Academy, ranging from personal development to role-specific courses.
- Our modern Lely Campus offers extensive daily access to sports facilities: an indoor gym, outdoor padel courts, basketball and volleyball courts, table tennis, and table football. You can join Hyrox workouts or sign up for personal training, and challenge colleagues during an active break.
- Enjoy fresh coffee and tea from our in-house barista, with milk straight from our farm, as well as a healthy and affordable company restaurant.
- A healthy work-life balance thanks to our hybrid working policy: you work at least three days per week on campus, with flexible hours and plenty of opportunity to spend additional time on-site (between 06:00 and 20:00).
- You have the opportunity to participate in a preventative medical check-up.
- A free shuttle bus takes you to and from the metro in Maassluis, ensuring your workday starts and ends smoothly.
- Success should be celebrated: from anniversaries to holiday parties, at Lely we know how to do it.
Recruitment and selection agency, consultancy, and/or staffing agency?
We appreciate your interest, but we recruit all our candidates directly. We understand that as an intermediary you would like to introduce candidates for our great vacancies and contribute to our ambitions, but this is not how our recruitment process is structured. This means that all unsolicited profiles submitted for Lely vacancies will be treated as direct applications.
