This role will be based in Dublin, Ireland.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within the Mid-Market sector. You will be responsible for helping our customers effectively engage with our solutions (Talent, Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.
Responsibilities:
- Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
- Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
- Shifts communication style and content to fit the needs of different stakeholders
- Sells with Integrity
- Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
- Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
- Uses data and insights to support investment recommendations or overcome customer objections
- Proactively mitigates churn risk by adopting a smart, customer-centric approach
- Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
- Drives Customer growth by proactively identifying opportunities to deliver greater customer value
- Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
- Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
Basic Qualifications:
- Fluency in English and Dutch
- 2+ years of applicable sales experience
Preferred Qualifications:
- BA/BS degree or equivalent in a related field
- Experience in account management
- Strong negotiation and accurate forecasting skills
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
- Ability to assess business opportunities and read prospective buyers
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
Suggested skills:
- Negotiation
- Forecasting
- Account Management
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