This role will be based in NYC, Chicago, Detroit, Omaha, San Francisco, Sunnyvale or remote.  

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. This role may be remote or hybrid. At LinkedIn, hybrid roles are performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Remote roles are performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval. 

As a Global Enablement Lead, you are responsible for driving high-impact, scalable field enablement solutions for the Global Business Organization, supporting our Customer Success & Services organization or the Scaled Solutions organization. Solutions include go-to-market customer success motions, customer success skills development, product launches, and other key global business priorities.   

The Customer Success and Services Organization’s mission is to be the foremost trusted partner in accelerating value for our customers throughout every point of the customer lifecycle.  

The Scaled Solutions Organization’s mission is to drive members and customers' success and value at scale through a digital-first approach across LinkedIn solutions (LTS,LSS, Premium).  The Scaled Solutions organization delivers seamless, scalable, and AI-powered digital experiences that drive customer success and business outcomes.  

Responsibilities:   

• Act as lead subject matter enablement expert for large, complex, multi-quarter and multi-year initiatives requiring learning programs and change management to enable the field   
• Work closely with partners within enablement (Learning Design, Customer Success Enablement, Program Operations) and across the company (Product Marketing, Member & Customer Success Operations) to develop and recommend seamless, comprehensive enablement programs that are grounded in our core value-focused skills and are aligned to business goals   
• Align all programs and initiatives with key business priorities and performance targets.   
• Use analytically driven insights to evaluate, validate and optimize programs based on business impact   
• Ensure effective change management and communication strategies are established across programs, including regionally, to ensure increased awareness and adoption, buy-in and engagement across the broader Enablement and Sales organizations.   
• Communicate up and across, ensuring global leaders have awareness and understand impact of programs, and provide Sales Performance Consulting team members with the necessary tools to activate your programs across regions and segments   
• Up to 20% travel may be required   

Basic Qualifications:   

• 3 + years of experience leading complex multi-stakeholder programs   
• 4 + years of experience in related fields (Customer Success, Sales, Enablement, OnBoarding, Consulting, or L&D)   

Preferred Qualifications:

• Experience supporting large customer-facing sales teams, complex buying groups, enterprise account motions, or global/matrixed sales organizations. 
• Leads with Operational Excellence: Creates clear priorities mapped back to business objectives, manages effectively under tight deadlines, and ensures clarity for all stakeholders. Drives operational processes and structure through scoping, executing, reporting and analyzing program impact   
• Leads Through Change: Successful record of leading organizational change. Experience leading change for sales preferred.   
• Leads in Decentralized Environments: Previous leadership success in highly decentralized organizations, which require collaboration, consensus, and a high degree of influence to be successful.   
• Communications management: Demonstrated ability to coordinate and communicate the appropriate messages to the right audiences when managing change. Ability to ensure all stakeholders have the information they need when it is needed.   
• Demonstrates Business and Sales Acumen: Previous experience owning programs and acting as the business expert when working with partners to develop learning experiences. Ensures programs are highly relevant to sales and the line of business.   
• Learning program design and management: Experience with the design and build of learning programs including exposure to creating learning objectives, learning experiences, and program management.   
• Experience managing relationships and partnering with cross-functional teams to roll out large enablement programs at scale   
• Brings Innovative and Creative Mindset: Experience in bringing creative, out-of-the-box solutions to drive innovative and engaging enablement programs that solve for the skill requirements needed in the most effective way.   

Suggested Skills:  

• Stakeholder Management   
• Program Management  
• Enablement   
• Change Management   

LinkedIn is committed to fair and equitable compensation practices.     

The pay range for this role is $117,000 to $190,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.     

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. 

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We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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