This role will be based in São Paulo.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

We help professionals grow careers and organizations build the workforce of the future. We are looking for a high-performing Account Director to manage and grow a portfolio of SMB customers across Hispanic Latin America, acting as a trusted advisor and commercial owner of renewals and expansions. 

This role is ideal for someone who thrives in a fast-paced, regional environment, is fluent across cultures and languages, and is motivated by ownership, accountability, and impact. 

Responsibilities:

• Own and execute a high-volume portfolio of SMB account renewals across Hispanic LATAM, maximizing contract value while strengthening long-term customer partnerships 
• Lead the end-to-end renewal motion, including early engagement, risk identification, stakeholder alignment, negotiation, and on-time closure 
• Build deep understanding of customer business objectives, challenges, and priorities to proactively remove obstacles and drive retention 
• Identify, develop, and close expansion opportunities to increase Share of Wallet across LinkedIn Hiring and Learning solutions 
• Clearly communicate renewal status, risks, and mitigation plans, ensuring visibility and engagement with senior and executive stakeholders when required 
• Take ownership of complex commercial, contractual, and operational challenges, leading resolution strategies with autonomy and sound judgment 
• Maintain a disciplined and accurate quarterly forecast for your territory, demonstrating strong pipeline management and forecast accuracy 

Basic Qualifications 

• 4+ years of experience in sales or account management, preferably within SMB, Mid-Market, or SaaS environments 
• Proven experience managing a high-volume book of business with full ownership of renewals and customer outcomes 
• Fluency in Portuguese and Spanish
• Business fluency in English 

Preferred Qualifications 

• Experience managing customers across Latin America, with strong exposure to Hispanic markets 
• Background selling or managing recruiting, HR technology, or SaaS solutions 
• Strong negotiation skills, with the ability to conduct value-based commercial discussions at senior and executive levels 
• Demonstrated ability to identify, manage, and close expansion opportunities in a consultative sales environment 
• Proven experience owning sales forecasts, with high standards for accuracy, hygiene, and accountability 
• Excellent communication, prioritization, and stakeholder management skills in a dynamic, regional context 

Suggested Skills

• Time Management
• Prioritisation
• Communication
• Collaboration
• Flexiblity

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