· Provide effective audio and video interpreting through a web based platform

· Answer inbound calls in a timely manner

· Provide superior customer service

· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

· Full fluency in both English and Lao/Loatian

· Technology proficient (web-based platforms, email, Microsoft Word)

·  An interpreting space that is quiet, secure, and free from outside noises

·  1+ years of professional interpreting experience preferred

· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)