Senior Director, Product, Healthcare

Maven is looking for a Senior Director of Product Management to lead the strategy and execution of our Benefits and Care Delivery platforms. In this role, you’ll design and launch world-class digital healthcare benefits and workflows that provide insurance products, empower providers, streamline clinical operations, and deliver better outcomes for our members. You’ll be directly responsible for a diverse product portfolio spanning health data integration, AI-enabled care, clinical workflow innovation, and operational efficiency.

You’ll work cross-functionally with design, engineering, AI platform, operations, our provider team, and our executives to ensure Maven delivers safe, efficient, and deeply human digital care experiences. The ideal candidate has hands-on experience rolling out AI functionality, understands the deep nuances of digital healthcare, knows how to build provider- and member-facing products that deliver measurable results, and how to both integrate and stand out from healthcare’s diverse ecosystem players, from health plans, pharmacy benefit managers, providers, and more.

What you’ll do

• Drive the Healthcare Product roadmap: Drive the strategy and execution of the Healthcare roadmap across Benefits and Care Delivery, covering key products including Maven Managed Benefit, Maven Wallet, health data ingestion and integrations, AI-enabled workflows for CX and providers, and Maven’s EHR.
• Support the delivery of measurable outcomes: Partner with Program leads on our key Programs (Family Building, Maternity, Parenting & Pediatrics, and Menopause) on the delivery of initiatives that improve outcomes for Maven members, such as reducing NICU length of stay, improving pregnancy and fertility risk detection, and increasing provider capacity. Your teams will be responsible for the systems and workflows that enable our Care team and Clinicians to provide quality and efficient care in service of our Programs.
• Lead and develop a team of Product Managers at the intersection of Tech and Healthcare: Play a key role in helping develop a team that thinks in first principles and drives innovation while deeply understanding the requirements and rigor of operating in healthcare.
• Deliver products for an AI-native organization: AI is already central to helping Maven’s care teams provide efficient and high quality care. You will lead the ongoing process of designing products designed for an AI-native workforce, encouraging safe and natively designed AI-experiences across your product domains.

What we’re looking for

• 12+ years of product management experience, with at least 5 years leading teams or portfolios in digital healthcare or adjacent regulated industries. Experience building healthcare benefits products and provider- and clinical-facing workflow products in complex digital healthcare environments.
• Exceptional analytical and qualitative skills to understand and define provider and member needs and segments.
• Proven ability to manage roadmaps, track cross-functional dependencies, and prioritize effectively.
• Outstanding cross-functional collaboration and facilitation skills, with experience leading discussions with growth, sales, marketing, operations and clinical teams, as well as external stakeholders such as insurance companies, financial and healthcare institutions..
• Comfort working in a fast-paced, mission-driven environment with high visibility and accountability.
• Experience in building and rolling out AI-native products that serve large and scaling customer facing teams

The base salary range for this role is $260,000 - $310,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, and Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.