Title D365 CE & Power Platform Technical Engineer

Location Virtual, home-based office

Description

As a member of the Technical Services department, the Power Platform Engineer will help MCA Connect deliver world class customer service by working with clients to design & develop technical solutions built on Dataverse and Microsoft’s Power Platform. The Power Platform Engineer will work on multiple projects each week and will deliver tasks on-time and on-budget to our clients. 

Responsibilities

• Work with client to define and document functional requirements & solution designs

• Design, develop, and deploy technical customizations for clients utilizing Power Automate Flows, C# plugins, JavaScript, Dual Write, and Power Fx

• Resolve technical support issues related to Dataverse and Dynamics CE implementations

• Manage small projects for client requested Power Apps

• Delegate development tasks to offshore resources and manage development team

• Build, test and deploy data migrations / integrations 

• Troubleshoot software, hardware and network infrastructure 

• Manage project scope, timeline, budget, and project deliverables

• Monitor and triage new support cases

• Maintain effective customer relationships

• Be responsive and provide outstanding customer service

• Follow established standards & methodologies

• Optimize individual utilization

• Continue your professional education by setting specific annual training goals

Qualifications 

• 3+ years’ experience solutioning and developing Power Automate Flows

• 3+ years’ experience developing C# plugins and JavaScript for Dataverse applications

• 3+ years’ experience with Microsoft Dual Write

• 3+ years’ experience developing custom Model Driven and Canvas apps on Dataverse  

• Strong troubleshooting and debugging skills

• Experience with Microsoft Dynamics CE or F&O implementations

• Effective written and verbal communication skills

• Excellent planning and organization skills

• Strong customer relationship skills

• Ability to establish priorities and work independently

• Bachelor’s Degree in a relevant field or equivalent combination of education and experience

• English: fluent

Desired Qualifications

• Relevant Microsoft certifications such as PL-400 or PL-100

• Field Service and/or Project Operations experience

• 2+ years as a consultant

• Exposure to Microsoft‘s Sure Step Methodology