Merchantsfleetmanagement·about 1 month ago
The Client Development Manager (CDM) is a revenue-owning sales role responsible for driving net revenue retention, portfolio growth, and full embedded lease and services penetration across an assigned portfolio of clients.
As the primary commercial owner of the client relationship, the CDM is accountable for achieving 100% client retention while expanding Merchants’ lease and services penetration, leading all upsell and cross-sell activity, and ensuring Merchants captures the full leasing and services opportunity within each account.
This role requires a proactive, results-driven sales professional who can operate as both a strategic advisor and a growth driver—identifying opportunities, building pipeline, and closing business within existing client relationships.
Key Responsibilities:
Revenue Ownership & Growth
Client Retention & Relationship Management
Embedded Lease & Services Penetration
Order Generation & Forecasting
Strategic Partnership & Execution
Sales Collaboration & Onboarding
Client Engagement & Travel
Operational Excellence
Skills & Competencies
Qualifications & Experience
What Success Looks Like
The Company
You're invigorated by team collaboration and a fast-paced work environment. Opportunities for growth motivate you to always bring your A-game. You’re tired of being told “no” when you think of ways to improve, innovate, and do things better.
There’s a place for people like you. Welcome to Merchants Fleet.
We’ve been around for more than 60 years, but we’re the fastest growing fleet management company in North America. The fleet industry is behind every delivered package, the summertime memories kids make on their way to camp, and the heavy-duty trucks and vans that keep the lights on. That’s a lot of responsibility, and why we want our employees to always be at their best.
Everything at Merchants Fleet is fueled by our entrepreneurial spirit, including:
We know employees won’t stay if they’re not happy, which is why we provide a great benefits package on top of our award-winning work environment. In fact, we’ve just made the “Great Companies to Work For in NH” list for the eighth year in a row and have a 88% employee satisfaction score (higher than the national average of 57%).
So, what are you waiting for? See why a career with Merchants Fleet is the best decision your future self has ever made.
We are fortunate to have an in-house team of Talent Acquisition experts who meet the needs of our business. Because they are AWESOME, we do not need support from external recruiting partners to identify talent or augment staffing for this role.
AI Disclosure: We may use AI-assisted tools throughout the recruiting process to help support activities such as scheduling, communications, note organization, and process efficiency. If you have any questions or concerns about the use of these tools, please let us know. Please be assured that all applications and candidate evaluations are reviewed by people, and hiring decisions are made by our team based on a variety of factors, including skills, experience, and overall fit for the role.
Join Center Stage at Merchants Fleet: Explore More + Apply Today! Merchants Fleet® is the fastest-growing and most electric fleet management company in North America, serving over 20 diverse industries, powered by 525 employees in 29 states with HQ in New Hampshire.
Discover the unique benefits, perks and rewarding culture we offer you — download the Merchants Fleet 2026 Total Rewards Employee Benefits Guide today! Visit www.merchantsfleet.com/explore
Merchants Fleet is an equal opportunity employer committed to diversity and inclusion. Individuals with disabilities and protected veterans are encouraged to apply. If you require an accommodation with our hiring process please send an email to [email protected] or call (603) 836-6483. To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties. All workplace policies, required notices and guidelines (including EEO posters, CCPA notice for California residents) are available online.