Join Mercier Consultancy MD for rewarding French Speaking Customer Service roles set in the picturesque backdrop of Greece, complete with a fully paid relocation package! This is your chance to elevate your career while absorbing the rich history and vibrant lifestyle that Greece has to offer.
Why Work With Us?
At Mercier Consultancy MD, we pride ourselves on fostering a nurturing and dynamic work environment. As part of our team, you will provide exceptional customer service and have the opportunity to make a real difference in the lives of our clients.
Key Responsibilities
- Provide high-quality customer support to our French-speaking clients via phone, email, and chat, ensuring a positive and professional experience.
- Assist customers in understanding our products and services, delivering accurate information and assistance.
- Efficiently resolve customer inquiries and complaints to ensure satisfaction and loyalty.
- Maintain accurate documentation of customer interactions, following up as needed to address their concerns fully.
- Collaborate with team members and departments to enhance customer experience and service quality.
- Stay informed on company offerings and industry trends to provide knowledgeable support.
Requirements
- Fluency in French (both written and spoken) is essential; proficiency in additional languages is a bonus.
- Prior experience in customer service, particularly in a multilingual context, is preferred.
- Excellent communication skills with a commitment to fostering positive relationships with customers.
- Strong problem-solving abilities with a focus on customer satisfaction.
- Comfortable using computer systems and CRM software.
- A proactive and positive attitude, coupled with a willingness to relocate to Greece.
- Availability to work flexible hours, including evenings and weekends if required.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
