Mercier Consultancy MD is excited to offer remarkable Spanish Speaking Customer Service positions in the beautiful country of Greece, complete with a fully paid relocation package! This opportunity provides you the chance to advance your career while experiencing the rich culture and stunning landscapes Greece has to offer.
Why Join Us?
At Mercier Consultancy MD, we pride ourselves on fostering a positive and collaborative work environment. As part of our dedicated team, you will play a vital role in ensuring outstanding service for our customers while enhancing your own professional growth.
Key Responsibilities
- Deliver high-quality support to Spanish-speaking customers through phone, email, and chat, ensuring a friendly and professional interaction.
- Assist customers in understanding and navigating our products and services, providing accurate and helpful information.
- Quickly address and resolve customer inquiries and complaints to maintain satisfaction and loyalty.
- Document customer interactions accurately and conduct follow-ups to ensure their complete satisfaction.
- Collaborate with team members and other departments to improve overall service quality and efficiency.
- Stay updated on product knowledge and industry trends to offer informed support to customers.
Requirements
- Fluency in Spanish (both written and spoken) is essential; knowledge of additional languages is a plus.
- Experience in customer service roles, particularly in a multilingual environment, is preferred.
- Strong communication and interpersonal skills, aimed at building positive relationships with customers.
- Proficient problem-solving skills, with a focus on customer satisfaction.
- Comfortable using computer systems and CRM software.
- A positive attitude, eagerness for new cultural experiences, and readiness to relocate to Greece.
- Willingness to work flexible hours, including evenings and weekends if necessary.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
