Staff Product Partnerships Manager - Mercury Bank

Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com.

Underneath all of our products is a massive web of partners that users don’t see, requiring significant product, regulatory, and operational investment. That’s where the Product Partnerships team comes in. The Product Partnerships team maintains Mercury’s external relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy.

As Staff Product Partnerships Manager - Mercury Bank, you’ll own and evolve Mercury’s portfolio of strategic partners that underpin our core banking infrastructure and our path toward becoming a bank. This includes relationships with core banking providers, infrastructure partners, and other critical regulatory and ecosystem partners required to support a chartered bank model.

This is a highly cross-functional role that sits at the intersection of product, engineering, compliance, legal, operations, and executive leadership. You’ll serve as the primary point of contact for these partners while internally championing their capabilities, constraints, and requirements. You’ll be responsible for translating complex regulatory and technical partner considerations into clear internal workstreams and driving them through execution with alignment and rigor.

Beyond managing existing partnerships, you’ll play a critical role in identifying, evaluating, and onboarding new partners that support Mercury’s long-term banking strategy. This includes market mapping, due diligence, contract negotiation, and ongoing relationship management. You’ll bring a thoughtful mix of regulatory fluency, product curiosity, operational depth, and relationship skills to help Mercury build durable, compliant, and scalable banking infrastructure.

Secure, reliable, thoughtful, and (perhaps) magical is how a user should describe banking* on Mercury. Your job is to ensure that our core banking and regulatory partners can live up to this standard as we scale.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

You will:

• Manage a portfolio of strategic core banking, card, and regulatory partnerships critical to Mercury’s banking infrastructure
• Be the driving force behind building and maintaining Mercury’s core banking partner ecosystem in support of our charter ambitions
• Serve as the internal expert on core banking systems, regulated financial institutions, and the broader banking infrastructure ecosystem
• Work closely with Legal, Compliance, Risk, Product, Engineering, and Finance to negotiate contracts, manage partner performance, and support regulatory readiness
• Lead new partner selection, due diligence, and onboarding for core banking and regulatory partnerships
• Translate partner requirements, constraints, and regulatory considerations into actionable internal plans and timelines
• Unblock internal teams wherever possible and advocate for Mercury’s roadmap while balancing regulatory and partner expectations
• Clearly communicate Mercury’s compliance posture, regulatory obligations, and technical architecture to external partners

You should:

• Have 8+ years of relevant experience in banking, fintech, or financial services, with deep familiarity working with regulated financial institutions
• Have experience managing or working closely with core banking providers, issuing banks, or other regulated financial infrastructure partners
• Be a strong partnership leader who enjoys owning complex, high-stakes relationships
• Be an excellent communicator and highly organized project manager, comfortable operating across many stakeholders
• Consistently exercise empathy, especially in highly regulated and constrained environments
• Have a strong product sense and interest in how financial infrastructure enables customer outcomes
• Be an effective negotiator with experience navigating complex commercial and regulatory discussions
• Be technically inclined or comfortable interfacing with engineering and compliance teams on complex systems
• Stay calm and focused while working on multiple critical initiatives in parallel
• Exercise creativity while operating within regulatory and operational constraints
• Think of customers first, always approaching problems from the customer perspective
• Be able to simplify complex systems and regulatory requirements into clear, documented processes

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Seattle, Los Angeles or San Francisco: $220,800 - $276,000
• US employees outside of New York City, Seattle, Los Angeles or San Francisco: $198,700 - $248,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.]

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