Communications Coordinator

We’re seeking a highly organized and proactive Communications Coordinator who is excited to support a fast-moving team and make a real impact. In this role, you will help keep our programs and processes running smoothly by managing tools and workflows, researching trends in PR, journalism and tech, supporting events and helping launch new marketing campaigns.

This role is ideal for someone who wants to build a strong foundation in marketing and communications, enjoys problem-solving, and is eager to learn. You must be a clear, concise communicator with strong research and writing skills. You will report to the Senior Communications Manager and collaborate closely with the full Marketing team.

What you’ll do:

• Support communications team with research, list building, coverage tracking and reporting
• Assist with drafting copy, sourcing assets and coordinating tasks and timelines for communications campaigns
• Manage our inventory and systems for company swag and assist with marketing operations
• Maintain and update internal announcements homepage and external press page as needed
• Monitor and manage press inbox
• Contribute ideas to social and design asset development
• Provide administrative support on events
• Plan and organize marketing team meetings, retrospectives, brainstorms and team-building activities

How success will be measured in this role:

• Timely response to requests and deadlines
• Regular maintenance of coverage tracking, media lists, press page and internal announcement homepage
• Regular monitoring and appropriate escalation of media coverage
• Knowledge of marketing team activities, progress and metrics

If the details below describe you, you could be a great fit for this role:

• A minimum of one year of professional or intern experience in marketing or public relations, SaaS experience considered a plus
• Exceptional organization skills with the ability to manage multiple workstreams
• Strong written communication skills across varied audiences
• Tech-savvy with experience using Google Suite, Slack, Asana, Guru and a CRM, with the ability to learn new tools quickly
• Experience using PR software like Muck Rack
• Familiarity with social media platforms, including Twitter, LinkedIn, Instagram and YouTube
• Strong research and reporting skills with the ability to make recommendations based on research findings
• Curious, resourceful and creative with a desire to keep growing your marketing skills

Interview Overview

Here’s what you can expect from our process. We’ll keep you informed at every step and let you know if anything changes along the way.

• 30-minute interview with a member of our Talent Team
• A 1-hour Zoom interview with the hiring manager
• Take-home assignment (1 hour max)
• A final interview with several team members

Salary

In the US, the base salary for this role is between $29/hr and $32/hr, depending on skills and experience. Total compensation for this role consists of base salary, and a quarterly bonus plan.

We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.