Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We’re looking for an adaptable and metrics-driven Sr Sales Manager who will train, coach, support and manage a team of salespeople focused on winning new customers in the Enterprise segment of Muck Rack.
You should be excited about managing a team working in a fast-paced environment with a diverse range of agency and brand prospects. You’ll be a great fit for this role if you have a strong desire to manage a team, are driven to coach and develop talent, are confident and experienced in SaaS sales, and you’re collaborative, dedicated to the team, and committed to growing the business sustainably.
What you'll do:
- Manage a team of account executives with responsibility for achieving the team quota, inspiring and energizing them with a winning attitude to achieve ambitious sales goals
- Oversee pipeline and forecasting with precision using tools like Salesforce, Gong, Outreach, Slack, and Zoom (or similar tools)
- Outreach, analyzing sales data to identify trends, mitigate risks, and uncover opportunities for improvement
- Communicate goals, expectations, and feedback clearly and confidently, navigating tough conversations professionally while driving accountability for KPIs
- Lead regular 1:1s, team meetings, key deal reviews, prospecting blitzes, and other collaborative sessions to foster collaboration and team performance
- Develop and coach the team on critical sales skills such as discovery, negotiation, deal strategy, and account progression
- Hire and train new team members to build and sustain a high-performing sales team
- Execute sales strategy, participate in strategy discussions, and contribute to the development of sales policies and enablement materials
- Join prospect conversations to support the team and close business as needed
- Develop deep knowledge of PR software and Muck Rack’s fit within the market
- Own the team’s quota without carrying an individual quota
How success will be measured in this role:
- Team goal attainment
- Team participation rate
- Team ACV
- Team Pipeline Generation and Coverage
- Forecast Accuracy
- Team adherence to Operating Cadence and Sales Processes
- Upward and peer feedback, ensuring alignment with values
If the details below describe you, you could be a great fit for this role:
- 6+ years of sales management experience, including at least 2 years of people management at a B2B SaaS organization
- A track record of leading high-performing teams in B2B sales, especially in Enterprise sales
- SaaS experience in a full cycle or closing role is required. Team selling is acceptable.
- A winning attitude: consistently hunting for opportunities, tackling challenges head-on, and inspiring the team to exceed goals while maintaining a high-performance standard
- Expertise in pipeline management, forecasting, and proficiency with tools like Salesforce,
- Gong, Outreach, Slack, and Zoom (or similar tools)
- Strong communication skills to articulate goals, expectations, and feedback to team members and leadership, including leading challenging conversations when necessary in a remote-first environment
- Adaptable and skilled at tailoring approaches to suit individual team member personalities and styles, fostering personalized growth and motivation
- Strong coaching abilities with a passion for developing talent and enhancing reps’ skills in discovery, negotiation, deal progression, and account strategy
- Highly detail-oriented and action-focused with experience analyzing sales data to identify trends, risks, and opportunities
- Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery
Interview Overview
Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- A 1 hour zoom interview with the hiring manager
- Peer interviews with several team members
- 30-minute Bar Raiser
Travel & Team Engagement Expectations
This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.
Salary
In the US, the base salary for this role is between $120,000 and $130,000 with target earnings of $250,000+. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Why Muck Rack?
Remote Work, Forever
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
Transparent & Fair Compensation
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
Health & Wellness
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
Learning and Development
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O’Reilly
- 2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation
- Trusted by 3,000+ companies worldwide
Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
#LI-Remote
Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.
Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.
Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.
Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to [email protected].
