Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

Role Purpose

The Regulatory Affairs team acts as the strategic guardian of Multiverse's 'License to Operate,' transforming complex regulation from a constraint into a competitive advantage. As the technical and operational engine of this team, you will be at the forefront of this mission, translating dense regulatory requirements into robust submissions and actionable internal advisory.

This is an exciting opportunity to transform how we operate in a regulated environment - building and training intelligent tooling that revolutionises our approach to regulatory affairs. By proactively spotting risk trends, auditing our policies, managing oversight reporting, and finding innovative ways to automate our advisory, your work will have a direct, high-level impact on the business: protecting our revenue streams and ensuring Multiverse continues to uphold the highest standard of care and commitment to our regulatory obligations.

Key Responsibilities

• Drafting and Submissions: Create the first drafts of critical regulatory submissions (e.g., sections of our Degree Awarding Powers assessment, OfS Self-Assessment) for review.

• Internal Advisory: Act as the “human line of response" for the business on regulatory questions. You will research and provide initial advice on regulatory queries.

• Stakeholder Management & Coordination: Act as the central driver for cross-functional regulatory requirements. You will manage, chase, and coordinate stakeholders across the business (e.g., partnering with Finance for regulatory financial returns, or Operations for oversight evidence) to ensure we receive accurate information on time.

• Oversight Management: Audit and monitor our oversight committees to ensure compliant operations. You will audit the relevant committees to ensure they are meeting regulatory expectations.

• Risk Intelligence: Analyse internal data trends (e.g., QAR dips, retention issues) to spot emerging regulatory risks early and propose mitigation strategies.

• AI Tooling and Knowledge Management: Set up and maintain our Regulatory Affairs AI Tooling. You will update the knowledge base, verify answer samples, and ensure the tool remains accurate as rules change.

• Policy Auditing: Audit relevant policies to ensure they remain compliant, viable, and aligned with current expectations.

• Provision Oversight and Reporting: Act as a key point person for Provision Oversight Reviews. You will also assist with the planning and production of comprehensive oversight reporting for Executives, senior leadership and committees with the Head of Regulatory Affairs and Quality Team.

• Project Management: Own the planning lifecycle for returns - defining the timeline, instructing stakeholders, and quality-assuring their contributions before review by the Head of Regulatory Affairs and other relevant stakeholders.

• Regulatory Meeting Preparation: Assist the Head of Regulatory Affairs with regulatory meeting preparation and data packs.

What You’ll Bring

• Stakeholder Management: Exceptional interpersonal and influencing skills. You have a proven ability to manage cross-functional stakeholders and hold them accountable to strict regulatory deadlines without having direct authority over them.

• Governance and Oversight Experience: Experience interacting with, supporting, or auditing formal boards and committees. You understand what robust governance looks like and have the confidence to hold teams accountable for running compliant committee operations.

• Regulated Environment Experience: Proven experience working within a regulated environment (e.g., Legal, Education, Financial Services or Healthcare) and navigating regulatory frameworks.

• Regulatory Interpretation: Exceptional ability to read, interpret, and distill dense regulatory guidance or policy into clear, actionable business requirements and robust submissions.

• Data Analysis and Reporting: Proficiency in data manipulation (Excel/Google Sheets, pivot tables) to build reports, track KPIs, and spot emerging risk trends.

• AI and Systems Aptitude: A highly process-driven mindset with hands-on experience or strong technical curiosity for setting up and managing knowledge bases, CRM systems, or AI-driven tools (e.g., Wordsmith, Cassidy, ChatGPT, Gemini, Claude).

• Project Management: Strong organisational skills to own the planning lifecycle for annual returns, and coordinate reporting across multiple stakeholders.

• Strong Communication: Excellent drafting and writing skills, acting as the confident "first line of response" for internal advisory.

Curiosity and AI First-Mindset: A strong interest or technical proficiency in AI, knowledge management, and the regulatory landscape.

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.