Customer Account Manager - REMOTE
•Jobgether· 1h
💼 Sales⏰ Full-time📈 Mid Level🇵🇱 Poland
1h ago
Multiverse·about 18 hours ago
Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.
But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.
The Opportunity
The Sales Enablement team is crucial to the success of our Go-to-Market (GTM) strategy, supporting Sales, Customer Success, and Partnerships. We ensure our team members are equipped to excel in their roles through effective onboarding, ramp-up, continuous upskilling, and knowledge development.
Reporting to the Chief Revenue Officer, we collaborate closely with senior GTM leadership to define organizational priorities and align enablement solutions that accelerate team success.
Beyond delivering industry-leading training, our team is highly AI-native. We leverage deep enablement expertise and are actively building AI products to help team members access the exact knowledge and practice they need, precisely when they need it.
For outstanding candidates interested in hyper-growth GTM, Enablement, and AI, we offer an unmatched learning and development environment.
The Role: Sales Enablement Coordinator
The Sales Enablement Coordinator role offers an ambitious early-career professional a fantastic opportunity to gain deep insight into the structure of a hyper-growth tech organization.
The person in this role will provide significant value by driving projects for GTM and our cross-functional partners. They will be responsible for maintaining and iterating our content solutions and actively supporting the roadmap of AI solutions for GTM. They will also be instrumental in the planning and delivery of major enablement programs, including New Hire Bootcamp, Multiverse Leader Training (MVLT), and our annual GTM Kick Off.
The successful candidate will grow into a flourishing project manager and organizer. Therefore, we anticipate a professional will thrive in this role if they:
Seek to learn the GTM function and launch a career in the technology sector.
Are adept at managing and balancing numerous workstreams simultaneously.
Possess excellent attention to detail and strong planning skills.
Are a highly collaborative professional who wants to be part of a dynamic and fast-paced team.
Prior software industry experience is not required, but 1-2 years of corporate experience is essential. The core criteria for success are strong foundational skills, a high level of coachability, and demonstrable enthusiasm for learning and applying AI solutions.
Benefits
Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - we collaborate in the office 3 days per week
Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
Team fun - weekly socials, company wide events and office snacks!
Our commitment to Diversity, Equity and Inclusion
We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.
Right to Work
Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.
Safeguarding
All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Benefits
Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
Our Commitment to Diversity, Equity and Inclusion
We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.
Our Commitment to Safeguarding
Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).
For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.
Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.