Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone.
As a Health Insurance Sales Consultant, you will help prospective customers make informed decisions by understanding their needs, addressing questions clearly, and recommending suitable cover. You combine strong product knowledge with empathy to present tailored options and appropriate cross‑sell where relevant. The role is fast‑paced and customer‑centred, contributing directly to our benefits offering and to the continuous improvement of the health insurance experience.
Role responsibilities
- Educate prospects and convert inbound opportunities through thorough needs analysis, tailoring health insurance solutions to customer circumstances.
- Manage the end‑to‑end sales process from quote to close, including financial suitability checks and policy enrollment, to reliably convert leads into sales.
- Handle objections confidently and guide customers through product options and suitability while delivering consistently exceptional service.
- Drive effective cross‑sell and upsell of complementary products to maximise customer value and satisfaction.
- Maintain a disciplined pipeline in the CRM, ensuring data integrity, accurate forecasting, and completion of sales activities against agreed KPIs.
- Champion a customer‑first approach at all times, creating a seamless and positive buying experience.
- Complete required product, compliance, and skills training; consistently achieve ≥90% compliance across call handling, sales consultation, and fund requirements while contributing positively to team culture and feedback loops.
Experience
- 2–3 years’ experience in health insurance or health‑related sales with a proven record of meeting or exceeding sales targets.
- Demonstrated strength in cross‑selling and presenting tailored solutions that convert.
- Consistent top sales performance with strong verbal and written communication and service skills.
- Ability to interpret and apply relevant financial services and health insurance legislation and compliance requirements; tertiary qualifications preferred.
- Proven ability to build rapport quickly and engage effectively with a wide range of prospective customers.
- Experience managing high‑volume lead pipelines using CRM tools, with competence in Microsoft 365; comfortable operating in a fast‑paced, dynamic sales environment.
- High resilience and adaptability, with strong teamwork and a positive, proactive contribution to team discussions, feedback, and culture.
Our Culture & Benefits
Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
🟣Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
🟣Benefit from our partnership with Sonder, which supports the wellbeing of our team members
🟣Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
🟣Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
🟣Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.
Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.
We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
