“What would you say you do here?”

• Setting up, installation and relocation of computer workstations, desktops, laptops and other technology hardware.
• Performs software installation deskside and using remote tools.
• Assists with organization and cabling of technology equipment, computer setups.
• Provide excellent communication and customer service with the ability to provide professional, courteous and effective support to staff at all levels of the organization. 
• Conducts daily physical inventory of assets and updates to the Asset tracking Database.
• Demonstrate commitment to resolving issues efficiently while maintaining a positive, helpful attitude
• Ensures assets are tracked and cataloged with timely ticket tracking updates of ongoing work

“What do I need to have in order to do this job?”

• Proficient with electronics and computer knowledge is necessary; Windows, Mac, and Linux/Unix OS experience.
• Basic/intermediate hardware and software troubleshooting skills required.
• Possess good mechanical ability and knowledge of computer hardware (SSD, CPU, GPU, KVM)
• Detail oriented with the desire to learn, grow technically.
• Works well within a team environment as well as independently 
• Excellent organizational and task completion skills
• Flexible schedule to support nights and weekends occasionally
• Strong written and verbal communication skills required
• Able to lift up to 50 pounds on a consistent basis 
• Excellent user support skills

"What can I offer?”

• Upgrading computer hardware and software. (SCCM and Jamf experience preferred)
• Tracking and documenting work in a ticketing system.
• Working knowledge with Google and MS Office Suite
• Cable management and inventory control experience 
• Knowledge of Adobe Creative Cloud
• Experience with hardware inventory and auditing

Required On-Site: This position is required to be performed full-time from a DreamWorks-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $62,000 - $70,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].