The Sr Analyst Billing Television Distribution (TVD) is responsible for accurate pricing setup and ensuring accurate invoicing (yearly billing of USD 4+ billion) for our TVD, Airline, and Picture box customers, in accordance with SLAs. This is achieved by supporting the governance model of the Global Finance Customer Operations (GCFO) and the external BPO organisation. This entails supporting, further improving, and safeguarding processes and controls, and setting clear expectations, goals, and KPIs.
- Ensure accurate pricing setup and invoicing/revenue recognition for TVD and Airlines. Monitoring output of the outsourced partner against processes and procedures, feeding back on errors to the team, and initiating improvements;
- Ensures that operational controls are implemented, where needed controls are improved, or new controls are developed and implemented. Weekly, monthly, or quarterly reporting of these controls to the Managers, Directors, VP’s of our stakeholders
- Ability to maintain relationships and take on (ad hoc) management reporting/ information requests of multiple stakeholders (Legal, Sales, FP&A, and VP Finance) within a complex global business.
- Partner up with the BPO and inform and support their management in retaining and developing key persons within the BPO;
- Maintain relationships with Finance, Collections, Tax, and act as a finance support for Auditors (internal and External);
- Take a proactive role in improving the service and partnership between the business and the BPO, increasing efficiency and effectiveness. Develop supporting documentation for process descriptions, train team members, and BPO resources on processes, compliance, procedures, and system usage. Be an ambassador for the Company Credo;
- Take part in projects or lead small to medium impact projects for system implementations, business process transitions, continuous standardization, and process improvements;
- First point of contact for TVD and BPO escalations on day-to-day process, procedures, systems, and other issues;
- Plays a key role in the monthly and quarterly close on controlling operational output and metrics reporting to the stakeholder.
- Be a Super user for various Ledger systems e.g., SAP, AS400, ARMR
- This role works across all Financial Operation functions; act as a unified department to supporting each other’s goals and objectives;
- Provides reports to Director Commercial Finance weekly on performance, projects, new initiatives and compliance.
- Bachelor’s degree or equivalent in a finance related area;
- Experienced in a similar position within an international environment;
- Ability to- or experience with managing people: Ability to lead, motivate and inspire high performance within a high paced environment and be a proactive coach and mentor;
- Basic Accounting knowledge to understand stakeholders and the finance environment;
- Experience with Business Process outsourcing (BPO);
- Excellent problem solving & decision-making skills.
- Able to effectively manage workload and work to tight deadlines.
- Strong analytical and numerical skillset
- Persuasive communicator with influencing skills: proven ability to build relations and work across cultures and functions;
- Proven Project management skills;
- Fluent in English and other European languages is a pre
- Experienced CRM user (i.e. SAP)
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