Capability Architect, Revenue Management
Reports to: Dave Walsh
Location: Remote with onsite travel to internal meetings as needed
Role Description
The Salesforce Revenue Management Capability Lead is a strategic leadership role responsible for building, scaling, and advancing Neocol's Revenue Management capability group. This position combines deep technical expertise with business acumen to drive our Revenue Management capability maturity, team development, and market growth. The role requires a hands-on leader who can balance strategic vision with tactical execution, drive capability pipeline revenue attainment, while maintaining a partial billable utilization and owning the overall Agentforce Revenue Management capability group performance and growth.
This leader will serve as the primary architect and subject matter expert for our most strategic and complex Agentforce Revenue Management, Spiff, & Sales Planning implementations, while simultaneously building our internal capabilities, developing talent, and executing go-to-market strategies that position Neocol as a premier Agentforce Revenue Management partner in the Salesforce ecosystem.
Key Responsibilities
Technical Leadership & Solution Architecture (50% Billable)
- Serve as solution leader for complex Revenue Management engagements, defining scalable quote to cash architectures and technical standards across quoting, billing, and revenue processes. Guide integrations between Salesforce, NetSuite, and downstream systems while supporting presales design, estimation, and resolution of complex delivery challenges
- Design and oversee implementation of Product to Revenue & Plan to Pay Solutions across systems with a focus on Business Outcomes, ROI, and Executive Alignment.
- Guide solution architecture that integrates Salesforce and client downstream systems.
- Support pre-sales activities including solution design, technical scoping, estimation, and proposal development.
- Resolve complex project challenges and serve as escalation point for Revenue Management delivery issues across all client engagements.
- Mentor technical teams on Agentforce Revenue Management, Sales Planning, and Spiff best practices, architecture patterns, and emerging capabilities.
Capability Group Operations & Performance Management
- Be a key contributor to the capability-specific center of excellence motions (COE), inclusive of (delivery governance, quality assurance, etc. to ensure consistent, high-quality client outcomes.
- Drive continuous improvement through retrospectives, lessons learned, and process optimization initiatives.
- Maintain currency with Salesforce Agentforce Revenue Management roadmap, new features, and industry trends to inform strategy and positioning.
Capability Development & Team Leadership
- Supporting the building and leading of a team of Agentforce Revenue Management solution architects (in partnership with the capability group’s Sr. Director), technical architects, and SMEs to support delivery execution of our most strategic and complex client engagements.
- Support talent development within the capability group including performance management, career path progression, and skills development in partnership with the capability group’s Sr. Director, HR, sales, and delivery leadership.
- Create and deliver internal enablement programs, training curricula, and knowledge management to train and develop cross-functional architects and SMEs across Neocol.
- Foster a culture of technical excellence, continuous learning, and collaborative problem-solving within the capability group.
Market Growth & Go-To-Market Strategy
- Contribute to the execution of comprehensive GTM strategies for Revenue Management offerings in collaboration with Sales, Alliances, and Delivery teams.
- Develop targeted industry accelerators including vertical-specific data models, cross-cloud solutions, and reusable assets that differentiate Neocol in the ecosystem.
- Drive thought leadership initiatives by delivering keynotes, participating in industry panels, authoring whitepapers and points of view (POVs) to otherwise establish Neocol as a Agentforce Revenue Management authority across the ecosystem.
- Represent Neocol at premier Salesforce events including Dreamforce, World Tours, Quarterly Business Reviews (QBRs), and regional enablement forums.
- Contribute to Neocol-led thought leadership events to generate demand for Agentforce Revenue Management capabilities and showcase client outcomes in relevant market contexts.
- Collaborate with ecosystem partners (ISVs, technology vendors, other consultancies) to identify co-innovation opportunities and expand market reach.
- Create compelling market positioning through case studies, reference architectures, proofs-of-concept, and art-of-the-possible demos that accelerate sales cycles.
How You Will Be Measured
- Leading the architecture design and delivery of complex Salesforce Agentforce Revenue Management solutions that integrate seamlessly across the Customer 360 stack and client systems
- Building team capability through mentorship, enablement, and development of reusable solution patterns and best practices
- Improving delivery quality and consistency by driving governance, retrospectives, and continuous improvement within the practice
- Strengthening Neocol’s market presence through thought leadership, industry participation, and impactful client success stories
- Acting as a trusted advisor to clients and internal teams, resolving challenges and shaping solution strategy across key engagements
- Customer satisfaction (CSAT) results from engaged projects you lead and/or contribute to
Required Qualifications
- 8+ years of experience in Salesforce solution architecture, consulting, or previous technical leadership roles.
- Salesforce Agentforce Revenue Management Consultant certification or hands-on experience with Agentforce Revenue Management implementation.
- Strong knowledge of Salesforce Agentforce Revenue Management concepts, including Product Rationalization, Product to Revenue Integrations, and Omni-channel Revenue streams.
- Demonstrated ability to translate business requirements into scalable, high-performing technical solutions.
- Experience leading functional and technical workshops, executive-level discussions, and customer-facing deliverable review sessions.
- Excellent communication, facilitation, and client management skills - able to bridge strategic and technical conversations seamlessly.
- Experience with Incentive Compensation Softwares (Integrations to CPQ or RCA a plus), Territory & Quota Modeling, and Forecasting use cases.
- Familiarity with agile delivery methodologies, iterative solution development, and early demo-driven deployment cycles.
- Experience mentoring and guiding technical delivery teams, particularly in AI or automation-related projects.
- Deep relationships within the Salesforce ecosystem including AVPs, RVPs, VPs, SEs, and product teams.
- Understanding of key industry verticals and their data challenges (High-Tech, Communications, Entertainment, Medical Device preferred).
- Experience with partner program requirements, joint GTM activities, and ecosystem collaboration.
- Knowledge of competitive landscape and positioning strategies in the data platform market.
Why Neocol?
Neocol partners with the world’s most innovative subscription businesses to solve complex, high-impact challenges and unlock scalable growth. As a leading Salesforce Summit Partner, we bring deep expertise in Agentforce Revenue Management and the broader Salesforce ecosystem to help customers transform how they sell, service, and scale.
What sets Neocol apart is not just our technical depth, but how we work. We’ve built proven playbooks, accelerators, and delivery models that empower teams to move quickly, confidently, and with purpose — always with a focus on meaningful outcomes.
At Neocol, you’ll join a team that values expertise, curiosity, and ownership — and gives you the opportunity to make a measurable impact in the subscription economy.
A People-First Culture & Total Rewards Philosophy
Neocol is committed to building an inclusive, people-first culture supported by employee-led ERGs, mentorship opportunities, and a total rewards philosophy that goes beyond salary. We offer competitive compensation, comprehensive benefits, flexibility, and continuous learning to help our people thrive, at work and beyond.
Our offerings include:
- Competitive compensation and benefits
- Flexible time off that supports real work-life balance
- A monthly home office stipend
- Employer-matched 401(k)
- Comprehensive medical, dental, and vision coverage
- Adoption assistance
- Ongoing internal training and development opportunities
Equal Opportunity Statement
Neocol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, veteran or military status, marital status, or any other characteristic protected by applicable local, state, or federal law. Neocol also provides reasonable accommodations to qualified applicants and employees, as required by law.
