About the Role

NetBox Labs is seeking a Senior DevOps Engineer to join our Cloud Delivery team.

Cloud Delivery owns the infrastructure and platform that powers NetBox Cloud, our managed SaaS product. We run multi-tenant EKS clusters on AWS, operate the deployment and provisioning systems that serve thousands of customer instances, and own the reliability bar for the platform. This is a hands-on senior role: you'll lead technical work end to end, shape how the team operates, and raise the bar for the engineers around you.

This role is ideal for someone who thrives in fast-paced environments, enjoys solving infrastructure challenges at scale, and treats internal platforms like products - with velocity in mind.

Responsibilities

• Own and evolve the AWS infrastructure underpinning NetBox Cloud: EKS clusters, VPC design, IAM, RDS, and supporting services.

• Lead infrastructure projects from design through delivery, scoping work into clear milestones and distributing tasks across the team.

• Work with Product teams to deliver successful customer launches reliably and at scale.

• Drive improvements to deployment automation and CI/CD pipelines (GitHub Actions), with a focus on reliability, speed, AI enablement and developer self-service.

• Identify and address technical debt before it becomes a reliability or security risk.

• Set and own SLOs for the systems you're responsible for; reduce toil through automation.

• Contribute to SOC 2 compliance, security controls, and IAM governance.

• Mentor engineers through code review, pairing, and design discussions.

• Participate in on-call rotation and lead incident response end to end, including postmortems.

Requirements

• 7+ years in DevOps, SRE, or platform engineering roles.

• 3+ years at a B2B SaaS company.

• Strong AWS experience across EKS/Kubernetes, VPC, IAM, RDS, and cost management.

• Deep IaC experience with Terraform and Helm.

• Strong CI/CD experience, ideally with GitHub Actions.

• Proficiency in Python and Go, with shell scripting.

• Track record of scoping and delivering complex infrastructure projects across a team.

• Strong communication skills: you can write a clear design doc and hold your own in an architecture discussion.

• Experience with security and compliance in a production environment (SOC 2, IAM governance).

• Experience with AI tools (Copilot, Cursor, Claude) as part of a daily engineering workflow.

• Experience with observability tooling: Grafana, Prometheus, Loki, OpenTelemetry

Nice to Have

• Familiarity with the NetBox ecosystem or network automation.

• Open-source contributions.