Service Desk Manager
•Praxisprecisionmedicines· 5h
🎧 Support📝 Contract🎯 Lead / Principal💰 $100k-122k🇺🇸 USA
5h ago
Netdocuments·15 days ago
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected]m so our team members can review.
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.
NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.
At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.
Other recent awards include:
NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!
What You’ll Do
As a Customer Success Manager (CSM), you will own a strategic set of accounts and be the champion for your customers’ outcomes. This position requires eDOCS experience. If you do not have eDOCS experience, you will not be reviewed for this position. You’ll deepen relationships, mitigate risk before it becomes churn, and uncover opportunities that deliver measurable ROI for customers and NetDocuments.
You will
What You’ll Need to be Successful
What Will Make You Stand Out
What You’ll Love About NetDocuments
Compensation Transparency:
The annual compensation range for this position is: $70,000 - $80,000 base plus 20% variable bonus.
The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations
Equal Opportunity
NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.